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July 2023 by Angel Castillo
Working with Dixie has been a great experience. She is highly professional and extremely knowledgeable in her field. It is evident that she knows exactly what she is doing.
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November 2022 by Elaina Garlett
So thankful for this great company and our account rep Jake! Each time I call for assistance, he answers and works through my numerous questions and issues. Jake is super knowledgeable, always polite and professional - don't know what we'd do without him!
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October 2022 by Bill Martin
I called and spoke to a tech and was escalated to Dixie who supposedly knows something about networking. This is completely untrue. She was argumentative and rude to me. This is the worst I was ever treated in a professional setting. If I was the owner of the company I would walk over to her desk have her put everything in a box and have security escort her out of the building. (if there even is a building)
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October 2020 by Days Inn by Wyndham Willmar
Yesterday, my guest calls them and no one answers the call for an hour. He couldn't use internet. This happened once before also. They are lacking on their service. In June 2020, Ovation network customer service wasted about 46 mins and still can not figure out the problem even having all information available about all devices in their system, then upon asking to get help from others he did not do and we have to hang up that call because it was taking too long with no result. yesterday I ask questions about billings so customer service guy says talked to account manager, after he transfer to him, he says I have to talk to accounting dept. Once I got hold of Accounting dept She said I have to talk to Account manager. Now who ever reads my review is smart enough to understand what's going on with Ovation Networks employees....responsibility issue....there is more but don't want to say more....otherwise this review will look like an essay.....hahaha
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October 2019 by Mash Sopariwala
The system works great and there are no wifi issues or complaints by our guests.
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October 2019 by Super8Jessup / Baltimore Area
We have been using Ovation Network for many years. Guest satisfaction for their service is amazing. We are happy. I would recommend them 100%
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October 2018 by Richard Primm
Great company , Great service. They have been great to work with at our Days Inn in Kansas City
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October 2018 by Douglas DiBell
I meet the employees and they are great group of workers. It is amazing they services people from the West coast to the East coast and everywhere in between.
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October 2018 by Super Saginaw Michigan
We have been Using Ovation Networks for many years. Their service is awesome! 24/7 customer support have great staff. I talked with Jake regarding Sales and he was great with what I needed to know.
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October 2018 by M6 Hillsville
My father and I have been using Ovations Networks services at our Motel 6 properties for over five years now. There team is readily available 24/7 to meet our customers needs with WiFi support and connectivity. Not only do we enjoy their service but we've built a friendly relationship with their personable staff. Sales Manager's like Chris Swizer are a pleasure to work with. Thank you!
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October 2018 by AmericInn WestBurlington
We have been using Ovation Networks and recently upgraded our system with their latest hardware. We are satisfied with their service and response times in most cases. There were a couple issues, one of which was addressed right away and we are working to resolve another. Overall, helpful and responsive team for guest internet service issues.
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October 2018 by LALIT PATEL
We have been with the Ovation Network for almost five years. We do appreciate their expertise to resolve any situation we face. Support team members always help very professionally.
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October 2017 by BEST WESTERN EXECUTIVE INN
Great Customer Service.. Chris Swiser keep up the great work. Its very hard to find people like you who go above and beyond ...From Best Western Latta SC
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October 2017 by Joey Wise
The service is great we have tech support that helps our property when we have issues I believe that we might need an upgrade for some WiFi Issues Here at he Baymont Inn
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October 2017 by Amanda Whittecar
I am very impressed with the work & the professionalism that your staff had while working here with us at the Holiday Inn Express & Suites in Vermillion, SD.Thank You,