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January 2024 by Laurie Bark
Ken Hill, my salesman, at McGrath is the best -- listened to what I wanted in my car and showed me great choices. He made the entire experience productive and fun. I recommend Ken and McGrath's frequently to family and friends.
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January 2024 by Thomas Rogan
Purchased a used 2018 Subaru Crosstrek;By far the best experience I've had buying a vehicle. Matt was super fun to work with, he was very informative and went above and beyond to make sure I got the best deal. Buying a vehicle is always stressful and everyone at this location made it a fun experience (which is how it should be).This is the first location I will visit whenever I buy vehicles in the future and Matt would absolutely be the first choice of people I would want to work with.The Subaru drives like a dream and I'm over the moon with my purchase!!
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November 2023 by Jack Eichhorn
Bought a 2018 jeep grand Cherokee and within one day of the car being in my possession the check engine late came on. Decided to turn the air on and the hot air doesn’t work either. Scheduled an appointment at 7:15 Wednesday morning it is currently 12:30 on Friday and I haven’t heard a single word back about my vehicle.I’ve texted and called and have still not heard a word from my service advisor. I’ve had this car for less than a month and it’s been longer amount of drive I’ve even driven it around. I am extremely unhappy and surprised with the lack of communication and professionalism I’ve received during this process.When selling a car simple things like warm air should be checked out before allowing someone to drive it off the lot, I understand you have no idea when a check engine light will turn on.However when something like this does occur I would expect to be helped urgently and treated respectfully. I have received neither of those. Steven (my service advisor) should not be getting paid for half this week as he has not been doing his job.I expect to have my car returned to me promptly and to receive some sort of reimbursement for my time being wasted like this. Figure this out ASAP, I would like to drive the car I bought.
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November 2023 by Justin McDowell
McGrath Dodge is a joke! I have had countless issues w/ them from the day I purchased my Jeep, which was brand new. Part of the deal when I purchased my Jeep was I wanted the undercoating done & GPS. Made that crystal clear to the sales rep & sales manager. Well, after it was all said and done…. I had to fight them tooth & nail to get the undercoating done. They continued to dodge me on scheduling the GPS as promised. Which 5 years later was never installed. Then, my lift gate went out. Which should have been covered by my warranty. Well, 4 advisors & 2 years later…. Still hasn’t been fixed. And now that my warranty has expired they are all about scheduling an appointment to get it looked at. Why you ask? Because they want more money from me. Pat McGrath makes ALL the promises to get your business, but once your check cashes…. Absolutely zero follow through. They are on to the next sale!
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October 2023 by Jacob Reynoldson
My wife and I had a wonderful visit today to look at a specific Durango and ended up buying it on the spot. No pressure during the sales process, no arm twisting on the upsell during financing... just friendly service with a "feels like family" approach.Jared and Bryce, thanks for helping us through this process and surprising us with a wonderful new Durango!
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October 2023 by Koley Kelly
I bought a used 2017 dodge charger. I worked primarily with Andrew l. Andrew made the whole process for me super easy. He tried tailoring the experience to me as best as possible.I came in when Andrew was out of office and was assisted by Ken. Ken gave me some basic information on the car and allowed me to test drive it on my own, which helped me make my decision. Ken was not pushy and was very respectful of the fact I was working with Andrew.Only negative I had, the car I was highly interested in had an accident. which I was unaware of, and would not have known if I did not carfax it on my own. (Which is a good idea anyway). Never got much information on the accident even after bringing it up.All in all though Andrew and Ken were good to work with.
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October 2023 by Gemsofthewild
First off let me say our sales person Ben was phenomenal. We have bought many cars but I have never had a more relaxed, helpful car salesman like we did with Ben.Full time RV’er, brought our truck in for service due to a noise it started to make, find out the rear differential is basically toast. We had planned to buy a new truck come January so instead of paying for service we just bought a new truck! So glad we were here in Iowa where they actually had a good selection of vehicles, back in Washington state we don’t have trucks readily available like they do here in Iowa. Plus the customer service we received the entire time we were there was top notch.10/10 recommend this dealership for service and buying.
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October 2023 by Jean W.
Salesman Jared Rogers: I had an excellent experience with Jared! He patiently explained numerous options for me - leasing, used & new, as well as vehicle qualities to meet my wish list. I felt like he was honest and I'm happy with my new car and my buying experience.
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September 2023 by Nate Micatka
I'll start with the caveat that I didn't end up purchasing a car here. However, I was talking with many dealers at the time, and they were by far one of the best. I was working with Ben who is amazing. He was extremely transparent, understanding of my needs, and helpful in finding a vehicle for me. I highly recommend working with Ben to find your next vehicle and recommend McGrath over all the competitors in the metro area. No comparison.
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August 2023 by Cody Adams
I had an exceptional experience working with Drew O. and Cal F. at McGrath and couldn't be happier with my purchase! From start to finish, the entire process was seamless and enjoyable.First and foremost, Drew and Cal were incredibly knowledgeable and patient while I took my time to weigh my options. They took the time to listen to my preferences and needs, and then guided me through the available options without any pressure. Their expertise and genuine willingness to help made me feel confident in my decision.I had a pretty good idea of what I was looking for, but they went above and beyond to help me find exactly what I needed. The team works so well together here, and not a single question I had went unanswered.It was a pleasure working with these guys and I would highly recommend them to any of my friends or family looking to get a good deal on a new ride.
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August 2023 by Nicole Doig
We stopped in McGrath looking for my daughter’s first car. Our sales gal, Nikki E. was fabulous to work with! She went above and beyond (including coming in on her day off) to get us the perfect car for our daughter. There was zero pressure from Nikki and we loved that she took the time to ask our daughter about her vehicle preferences and “must haves” while being realistic about her budget. We would absolutely recommend working with Nikki @ McGrath and will do so for all our car needs in the future :)
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August 2023 by Scott Stanton
If you're looking for a new or used car look no further. These people have you covered!! I've been buying cars for over 35 years and we bought a used car from them this summer. Long gone are the dealerships that fill up your new purchase with gas and treat you like your business matters. Well look no further! From the beginning they were helpful and a pleasure to deal with, no lowball offer on our trade. Andrew went out of his way to send videos of the vehicle before I even came in and when I arrived the following day he was off work but no worries Dylan and Brody had it covered for him. All the staff was pleasant and professional!! I don't leave a lot of reviews but these people earned it so stop in and see them I'm sure you'll be glad you did. Thanks again for such a good experience!!!
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August 2023 by Doug McBride
The staff were knowledgeable, professional and VERY low pressure. I had done a lot of research and they listened and respected my questions. The final deal was agreeable to all and quickly put together. I’m not crazy about buying cars, but I would definitely do it here again.
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August 2023 by Bill Mackin
Took my 94 Ram in because it would die sometimes after driving it about 15 minutes. They found 5 open recalls, had parts for 4 and did those. They wanted $800 to replace my plugs, wires, distributor cap, and rotor. I said no thanks, took it home, and replaced all those plus coil and distributor pickup for $200 in parts in about 2 hours. Then I discovered that they had cut out my remote start system and had not replaced it. When I asked, they denied it despite freshly cut bare copper wires hanging down. I had to buy a replacement (which they reimbursed me for), and had to reinstall it myself (which they didn't pay for). Will never go there again.
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July 2023 by Sharon Mccauley
We were having a hard time finding a daycare van for my daycare business Bird's Nest Childcare Center LLC in Oklahoma City. McGrath Chrysler, Jeep, Dodge ,Ram popped up in my search box with the perfect vehicle. I was looking to purchase a vehicle and I was connected with Nicole Elledge. Nicole went above and beyond for me and I found a great vehicle but unfortunately was not able to get to the dealership and test drive and purchase the vehicle because of the dealership location was in Iowa. Nicole was an amazing sales rep. She was not pushy about the sale she made a video and sent pictures for me to check out. Nicole was amazing very honest and knew all about the vehicle inside and out. So if you are in the area go and ask for Nicole Elledge tell her Sharon sent you. I promise you it will be worth your time and you will drive off with a great dependable vehicle plus a great car experience!
