-
September 2022 by PK C
I had an occassion to stop here while traveling from Denver, CO to Rochester, NY while leasing Penske equipment. I lost my deisel fuel cap after a fill-up and it was the closest Penske dealer located near where I lost it. This group of women were the best, most professional, courteous, and helpful group of people I have encountered anywhere in a very long time. They referred me to another location where I could get a replacement cap (at no charge), and even had their maintence supervisor back my truck and car tow out because I was unable to manuever it. If that's the kind of assistance they offer a weary traveler, I can only imagine the high quality of customer service they provide their Penske rental equipment customers and their storage customers. Makes me (almost) wish I was settling in Cedar Rapids so I could do more business with them. I highly recommend this place and the professional people that staff it. THANK YOU Deb and thank you Green Acres staff (and your maintenance guy). Your good will and great customer service got me to New York safely and with fuel in my tank. Best Wishes to you all! Please keep doing good stuff there.
-
October 2021 by PK Connell
I had an occassion to stop here while traveling from Denver, CO to Rochester, NY while leasing Penske equipment. I lost my deisel fuel cap after a fill-up and it was the closest Penske dealer located near where I lost it. This group of women were the best, most professional, courteous, and helpful group of people I have encountered anywhere in a very long time. They referred me to another location where I could get a replacement cap (at no charge), and even had their maintence supervisor back my truck and car tow out because I was unable to manuever it. If that's the kind of assistance they offer a weary traveler, I can only imagine the high quality of customer service they provide their Penske rental equipment customers and their storage customers. Makes me (almost) wish I was settling in Cedar Rapids so I could do more business with them. I highly recommend this place and the professional people that staff it. THANK YOU Deb and thank you Green Acres staff (and your maintenance guy). Your good will and great customer service got me to New York safely and with fuel in my tank. Best Wishes to you all! Please keep doing good stuff there.
-
March 2021 by Troy Denison
Truck wasn't very clean
-
August 2020 by Dean Jensen
This is a super clean, well managed facility. The trucks Leary’s clean and fuel is full. John and Brad are outstanding and very helpful. Highly recommend Penske over haul garbage trucks! Additionally, the 16’ truck hold significantly more than a haul 15’ truck. The dopes at haul count the sliver of truck over the cab in the truck size and that is a joke.
-
August 2020 by Buckeye Nut
My daughter was moving into her first apartment! My wife thought Uhaul would have something available. Think again. I told her to call Penske on J Street! They had a clean truck, a friendly staff and awesome customer service!!! Thanks again!!! The Litz family highly recommends you!!!
-
October 2019 by Jimmy Ottilie
Great customer service. Helped find me the best way to save money. Very helpful.
-
October 2018 by MikeLitoris Stanks
Always have a good time renting from them every Thanksgiving good rates and thorough inspection before leaving.
-
October 2018 by John Krumm
Great value and service.
-
October 2018 by Norman Walter
The staff was great came to me in 15 minutes took me to shop fixed me with a truck wash great place to look out South Holland
-
May 2018 by Jennifer Robinson
This Penske location and staff ate great!!!
-
January 2018 by Tony Cook
Called last minute for a rental after another company (budget) called to tell us the truck we reserved yep weeks in advance wouldn't be in. Penske reserves an actual truck for you Budget just takes your reservation to mean any truck. Thanks Penske!
-
December 2017 by Sean Matyas
They came to my rescue when another, unnamed company cancelled my truck reservation at the last minute with no notice! They even agreed to match the price, and had me on the road in less than thirty minutes!! So thankful!
-
November 2017 by Zachary Meineke
They are nice and very helpful with getting you going! And really clean trucks.
-
May 2017 by Michael Ask
Clean and reliable trucks. Sizes for every need.