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January 2024 by Michael A Gonzales
Love this store always best prices an there bets are always well taken care of my mom bought a fish from pet co it look like it was dien when we got it so it died withen a day so i told her to come here an she noticed tge fish look way healther an they educated her on how to care for it the easy simple ways to prepare its home an all great people
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January 2024 by Tessa Techentine
It was my first time here, and I drove an hour and a half to see it after a friend mentioned that it was his favorite pet store.It was very clean, animals look well cared for, and there's a HUGE selection of fish and aquarium supplies which was our main reason for coming! The tanks are all clean and filled with happy healthy fishes! I was able to find several fish I had been looking for for a long time, and my boyfriend and I left with so much new stuff. All of the fish we bought did well on the trip back home and are thriving a week later.The employees were all so friendly and very helpful. It's such a nice change talking to other fish keepers as opposed to the petco/petsmart employees that are so misinformed and selling sick fish.Our doggos even had a blast seeing all the new sights and smelling all the smells. Our newest pup is very old and very timid but he was dragging me through the store! He was so excited and it was so nice seeing him with that energy! Also a plus, there was the sweetest lil pibble girl behind the counter that kept coming out to see our boys.Be careful letting your SO walk off to look at things without you; you'll lose them and spend a good 10 minutes doing laps around the store through the aquarium section trying to find them again! ?I absolutely loved it here, it was 100% worth the drive, and we'll definitely be back very soon!
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January 2024 by Iowa Cop Auditor
I’ve bought different pets over the decades from them and have always been happy. Very knowledgeable and help staff
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November 2023 by David Knight
I have been going to Pet's Playhouse for many years to check out the animals. On my latest trip they had two chinchillas, which I have never seen there before. The female had a problem with one of her eyes, it didn't seem to want to open. She was very friendly though. I will have to go back soon to see how she's doing.
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October 2023 by Erika E.
The tanks all seemed dirty and prices for cat and dog items seemed over priced. I wouldn't buy a fish here considering I saw multiple dead fish floating in a tank. One looked as if it had been there for days. The smell of the store is awful as well.
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October 2023 by keegan Jozaities
Greatest saltwater selection and an amazing owner that is really passionate about what he does. Eternally grateful for the great deal he gave me on the center piece for my tank.
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September 2023 by Lucinda Forster (Lucy)
Great pet store for fish, birds and reptiles. Also the only store in town that reliably carries crickets!
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September 2023 by Kristi H
DO NOT GO TO THE VETERINARIAN at this place. She only accepts cash (red flag) but if animal needs medicine, she sells it to you for a ridiculous amount and if you ask for her to call a script into a pharmacy, she'll charge you $15.00 (cash only) to do that and then tell you that you have to come back for a recheck, (which is acceptable) but that visit will be $59.00, claiming that the $45.00 amount listed in the website for at least 9 months, is just a special that they run. RED FLAG #2 Simply go to a regular vet office. I also noticed fish tanks with very cloudy water. 3rd RED FLAG
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August 2023 by Lindewel Hotero
It's chill, been about the same since I was little, except for the new owners but they seem nice
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July 2023 by Jennifer Butler
It's great to see rows of tanks of fish. It's not so great to have employees ignore you standing there wanting to buy them for 30 minutes, or walk past you to help other customers first. During multiple trips here, when we had questions on what types of fish do well together and conditions they like literally we were told to look on Google. Kind of done with the excuse owners and employees are "new." Cleanliness, personal hygiene/appearance, manners and knowledge do matter. Maybe they are the ones who should be studying Google instead of telling customers to go on there to have their questions answered? PetSmart and Petco are closer, cleaner and offer far more knowledge and help.
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July 2023 by Emma
The new owners are running this place into the ground. It’s disgusting in there, and the employees aren’t kind. There’s birds that “escape” and fly everywhere, and can get outside and fly away. The place smells so bad and all the cages of the animals are disgusting. They have a “store” bird who is so mistreated. They feed it Cheetos and taco bell and it’s feathers are completely rigid and beat up. This place doesn’t know how to treat animals let alone people and I won’t be coming back. Sad that this store used to be great but is going down the toliet.
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June 2023 by Ashley M.
I love this place. Owners are knowledgeable and so friendly!! I've come on several occasions and usually never leave without talking to them for a bit!
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June 2023 by Crazy Honda Chris
The staff is always friendly every time. Doesn't matter if we are in getting supplies or just taking some time to enjoy seeing the animals. We usually like checking out the ferrets! A great selection of supplies and pets. It's nice to have a local pet store still around. Keep up the awesome work guys.
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April 2023 by Tj Jordan
Went in to check out how the new owner was running things and was very disappointed. They had a pacman frog on very dry woodchips and it was so dry it had basically formed a mucus shell to stay from drying out. I honestly thought it was dead and broke the rules to see if it was. I checked on it and it was barely alive it seemed. No wonder with such low humidity and 0 water in its bowl along with almost every other reptile enclosure. The only one with water was the turtles who are in the smallest tank with the dirtiest water I've seen in a turtle tank. I told the very rude and very large worker that the frog had no water and was basically dying but was still alive and that I checked. She very rudely told me do not touch our animals. Oh I'm sorry I touched an animal that you're abusing because of your total lack of knowledge and ability to think of what an animals needs on a basic level. This store will hire anyone it seems, was really hoping it was going to change for the better with the new owner but I think it honestly may be worse now.
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April 2023 by Bill Sanders
Went in to grab some crickets and a few goldfish. The lady I asked for help was rude and then never came to help me. I went to ask again and she was just talking to a coworker and looked at me. I walked past her again to the counter and she ignored me. I went up to get crickets from the register and was waiting for about 5 to 10 minutes before I just left. Was really hoping that the place would turn around after the new owner took over. Very sad.
