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April 2023 by Christopher Lamb
I had my taxes done in the past with a different company but they are no longer able to do my taxes for me. I went in a few weeks back and spoke to Steve and he explained that I was missing a form that I needed from last years taxes. He was also extremely rude and kept repeating the same question regarding what I could or could not claim for house repairs on my taxes. I explained that I am not a tax expert and that is why I am coming to him to do my taxes. If I was a tax expert then there would be no need to go to him. I went back to the previous company and was able to get the form that I needed. I set up an appointment to come back and see Steve. When I came back I was more prepared. I had the form that he needed and I had written down a list of repairs that had been done to the property. This list included dates, payment amounts, and who did the repair. Right from the beginning he started accusing me of trying to scam the IRS because my girlfriend and I were both claiming 2 children each and because I had a list of repairs (I didn't know what I could or could not claim so I brought the entire list). I again explained that I am not a tax expert and that is why I am coming to him to do my taxes. I do not see any problem with splitting the children for taxes. Anyway, after a few minutes he just told me that he wasn't going to do my taxes and was extremely rude about it. It was obvious from the moment we sat down that he had absolutely zero interest in doing my taxes. I would not recommend this company to anyone.
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April 2023 by Crave Lee
Would not recommend. Treated my brother very badly & was being racist. Steve even tried to weaponize the police to intimidate & possibly harm my brother all because he asked for his information back. Steve is the worst kind of person & I would not recommend anyone to utilize their services!!!
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April 2023 by Tamera Packingham
Great people to work with.
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March 2023 by David Nega
Worst place to come and will not even recommend it to my worst enemy!
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August 2021 by Kathleen Rudolph
Been there 25 yrs great place
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April 2021 by Dakota Knight
I love coming to them for my taxes they get me back more than h & r block would been coming to them for a couple years now
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March 2021 by Jeremiah Mesch
Great people to deal with!
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February 2021 by Michelle Bahr
Steve and Sharon are great! Have had them do my personal and business taxes for many years!
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February 2021 by Donald King III
Steve and Sharon are very personable and easy to work with. They're knowledgeable and up to date on the latest tax laws and have always completed our taxes in a timely manner. We started using them about 6 years ago and now, we wouldn't think of going anywhere else. Plus, their prices are low!
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March 2020 by Barbara Taber
We have been going to H&R Block for years. Never again, these guys are the real deal.
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March 2020 by Tristan Ellis
Very helpful and knowledge staff!
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February 2020 by Kathy Schulte
We have been working with this firm for about 4 years. They are wonderful, easy to work with and do a fantastic job.
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October 2018 by Cindi G
It only takes 1 bad experience to change an opinion. I'd never had a problem with this business until Steve did mine and my fiance's taxes this last year. We moved from a state with local taxes. Mine were filled out wrong, I ended up fixing them. Both of our IA state returns were missing a part year resident form. Somehow my fiance's got fixed but I got a letter months later saying I owed the state more than I made in the state in 2017. Took it in to Steve and simply got a letter to mail to the State saying I was a part year resident. Still no official form. Called Sharon, who I've never had a problem with, and she knew right away what was wrong and filled out an amended return. Now I'm getting calls from the state that I owe money that I don't owe and it could take up to 6 months to process the amended return. The only answer I get is they're human and make mistakes. I can understand once, but not twice on my taxes and once on my fiance's. I also had to call back about not getting my referral bonus and was told it was taken off my fee, it wasn't. Luckily a check was mailed for that mistake. I could file my own taxes online but I pay for a service for peace of mind. I don't expect to be this inconvenienced and there's no peace of mind this year. Not sure if myself or any of my family will ever go back.
