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June 2025 by Oupekha Baccam
Great customer service! Friendly & helpful!
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April 2025 by Joe S
Great family owned business. Made the buying experience easy, and take my vehicle there for my service needs.
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March 2025 by Sydney Crittenden
I had a great experience with Road Runner! They have so many good reliable vehicles. They have a lot of Toyotas and Hondas which was what I was looking for! I traded my previous vehicle in and they gave me a fair trading price. Jim was very honest and upfront with me about everything! He didn’t even try and sell me an extended warranty. I highly recommend buying from them!
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February 2025 by J L
Just recently bought a Mazda 6 from them, very friendly people and you can tell they care. They even let me take the car to a mechanic before buying to make sure it was all good (it was all clear), and they put it on a lift in their shop for me to take a look at anything I wanted on the car! Great selection of cars, and great atmosphere. Very honest and polite people, and a great Cedar Rapids used car business.
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December 2024 by Linda Heil
Love our 2012 Acura TL.
Was, however, disappointed that in less than 30 days, the Acura required a new battery, and within 60 days, the Acura required all new brakes.
Made an error in judgment and decided to do maintenance work on both of our Mercury Grand Marquis with Roadrunner, which proved very disappointing!!! Our 2000 Mercury Grand Marquis went in for routine maintenance and came out $2,100 later!!! We drove the car home, and it wouldn't come off fast idle and dumped all the coolant. We had it towed back to Roadrunner, and it sat for three full months at Roadrunner, and the continued answer was they were just swamped and never looked at it to figure out the issue. We sold it for $925, and it was picked up from Roadrunner.
I'm very disappointed! After the purchase of a car, brakes, & battery on that car. New brakes on our 08 Mercury Grand Marquis and what is noted regarding the 2000 Mercury Grand Marquis, I would not recommend or do business with Roadrunner again.
Very sad!!! We didn't really matter once they had our money!!!!
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August 2024 by Clay Wamsley
People were kind, but I drove Five hours to get the car they said was in perfect condition, but it had Sideswiped and a right rear door repainted
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June 2024 by Smooth
My kids and I drove in today to look at vehicles. I ended up purchasing a 2011 Hyundai Sonata. The vehicle runs great, my daughter is super excited to own her first vehicle. Jim and Lauren were awesome, they made my buying experience exciting. Jim was very knowledgeable and honest about the vehicle that I purchased. If you are looking for a great quality used car and people that you can trust Roadrunner is where you should buy.
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May 2024 by Sean LeFebvre
Recently got new tires at Road Runner. I couldn’t have asked for better service and pricing. They were very knowledgeable and made sure the tires we were getting fit our needs. Jim and Cindy were great to work with and who doesn’t love an office dog like Lucy to keep you company while you wait. Thanks again Road Runner!
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April 2024 by Jacquelyn Cuddeback
Great experience. Jim Willett was very friendly. The car was spotless. I took it on a couple test drives and to a mechanic to get it checked out and there were no surprises. Mr. Willett said they make it a point to only put good road-worthy vehicles on their lot, and my 2011 Honda CR-V is just that. Had a problem with the back driver-side door - like child safety lock wouldn’t disengage. They worked me in and got it taken care of for me. Car runs great, looks great, and I got a good price on it. Highly recommend this place. A friendly, honest salesman helps ease the worry of buying a used car. And who can’t love a shop with a big sweet dog for a greeter!
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January 2024 by Wanda Wilhelm
Purchased a Honda CRV and had a wonderful experience from the first contact with Jim through the sale closing. If Roadrunner has a vehicle you want, do not hesitate to talk to Jim. After doing our research online, Jim had a very fair price on the vehicle we wanted and allowed us to have it independently inspected
We really appreciated the Carfax being done already and the VIN available to research. The entire experience couldn't have been better!
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January 2024 by Michelle McPherson
I only went to test drive a car, and not buy one! From the minute I walked in, Lauren and Jim made me feel very comfortable, like I had just come to visit family. They entertained all my questions (even roping their mechanic, Craig, in), let me test out two vehicles, which ultimately changed my mind on the vehicle that would be best for me. Buying a car is a stressful and scary experience, especially for this single woman, but I never felt uneasy here! I drove away with a fantastic vehicle, at a great price, and I hope everyone who reads this goes to check out Roadrunner Auto's inventory first. You too will feel like they are your family and that you are in good hands! Thank you very much Jim, Cindy, Lauren and Craig!
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October 2023 by nathan lothamer
Overall, my experience with Jim and Craig has been positive. I bought a Toyota Corolla LE September 2023. Let's preface this by saying a used car will never be perfect and the crew will probably not know everything wrong with vehicles on the lot. I drove off the lot, and 30 miles later a check engine light came on. Toyota services noted that it had been cleared 3 miles before driving it off the lot. Jim denied any knowledge of the check engine light when I talked to him and he was defensive about it.Thankfully the item at question was economically not that expensive. Cylinder pressure is healthy, interior is in excellent condition, and no paint bubbles yet. Here are few things that were missed - plate bulbs out, solenoid replacement, back passenger window not working, a small leak in an axle boot, and cold start chain slap. Overall though, better shape than most used vehicles at 150,000 miles.Jim has been willing to work with me in repairing some mechanical issues and even gave me a loaner vehicle for the day while working on it. This alone should allow consideration when dealing with this dealership.I also think his selection of vehicles is one of the better ones in Cedar Rapids, being that he collects a lot of Toyotas, Hondas, and Lexus, and has a preference for clean luxury interiors. One could certainly buy worse.
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September 2023 by fuquininsane
Car had a bad transmission and a coolant leak
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September 2023 by Daniel Ware
I always go there for my vehicle needs as they've always been helpful to me
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May 2023 by Tom Newcomb
I bought a 2006 camry and I'm very pleased with it . I thought Jim and his wife were super friendly and helpful. And they also have a goodmechanic if you need any service.
