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September 2022 by Jessica Sue
Horrible horrible horrible rude try to call they hang up don’t help
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April 2022 by Tina Marie A.
I love the Hiawatha Sam's Club whether it's stopping to grab a few things or doing my monthly shopping. It's easy to get in and get out with the self check out process and even better you can use the Sam's Club app or scan and go it speed your trip up and get you out the door lickety-split!
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February 2022 by Brita R.
I went to this Sam's Club in Cedar Rapids and was greeted kindly at the front door and decided to go over and look into getting a membership. After looking into everything, I decided to get a basic Sam's Club membership. The clerk at the Member Help Desk was very kind and informative. Then I proceeded to walk my cart around the store and found some great deals along with complimentary food stations along the way. Overall, good experience!
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December 2021 by Brannen B.
They need to take down displays that are sold out. I went in to buy some headphones that I had looked up two days before. The display was full of cards for each of the 4 colors that you could chose from. I picked my card and walked to the front to purchase them and was informed that they weren't in stock. Not only didn't they have them now but they did have them the 2 day's before. Talked to the store manager and asked why they would leave a display stocked with cards for an item that they haven't had any product and don't really know if they will ever get any more. She just said the company makes us and walked away. This happened last year when we ordered an item online and went to pick it up and was told that they showed there was on in stock but it disappeared. Both times worked didn't really care There is no costumer service at all here. I left my membership card in their trash can on my way out. This kind of stuff doesn't happen at Costco. Not yet anyway. and employee seem to actually care. Not really a big priority to Walmart / sams.
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September 2021 by Ro Wendsley
I love going to this location. It’s so easy to shop here compared to other Sam’s Clubs I visited in a handful of states. Always clean and organized.
The one thing that is super disappointing is they never restock the fridges/freezers throughout the day. Nothing more upsetting than driving all the way to Sam’s after work and only seeing empty boxes. Please have more employees restock throughout the day! The better stocked, the more money we spend!
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April 2021 by Brandon E.
Line-free checkout plus digital admittance via the app make this place great!Some great deals here like Blue Buffalo dog food. Take time to check everything out
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November 2020 by Tara Sternhagen Krause
9 + pallets of Toilet Paper and pallets of paper towels. Was rudely told we couldn't have 1 package of each because they are being saved for their employees. ?♀️ Why do I pay a membership fee to shop there?