Second Story Promotions is highly praised for its excellent customer service and top-quality promotional products. Clients love the promotional lip balm, particularly its fantastic quality and popular pear scent. Many reviewers commend the professionalism and attention to detail displayed by the team, especially highlighting individuals like Jake and Lindsey for their support and creativity in the design process. Customers appreciate the timely delivery of products and the ability to use their company logos on various items, which they feel proud to represent their businesses. In cases where issues arose, such as problems with pens, Second Story Promotions quickly resolved the situation, showcasing their commitment to customer satisfaction. Overall, Second Story Promotions is recognized as a reliable partner for businesses seeking promotional materials, with clients eager to return for future orders due to the positive experiences they have had.
Second Story Promotions has Great Customer service! Had a order of pens that was bad and they made it right! Will defiantly keep doing business with them!
August 2019
Jake does an awesome job, always super helpful. Calls our office to check up on our inventory, which we love!
August 2019
Second Story is customer service friendly. Love the SPF vanilla/mint lip balm in particular!