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October 2023 by Dan Myers
Very dishonest. Took my new (to me) truck in for a good once over and service. They must have seen dollar signs above my head when I walked in.1. Told me that my drum brakes in the rear needed to be completed replaced and it would be ~2500. Well I don't have drum brakes. It's disc on all for ends. Then told me that all discs and calipers needed replaced. I said no after that. I took the truck to another shop that was more honest and they said it all looked great and didn't need a thing. I have now driven the truck around the midwest and Canada and the brakes have been flawless.2. Told me that my differential needed major inspection and it would be ~$500. They ended up replacing a $5 breather hose and charged $500.3. During the oil change for the truck and generator, they said I had an oil leak and charged a bunch for trying to track it down. They said they'd need another $500 to clean the engine to track the leak down. I declined. I found they didn't have a crush washer on the oil drain so it was dripping slightly. After that was swapped I have had no issues since.4. I asked them to inspect 'A' belt. The inspection cost more than just replacing ALL of the belts at once. They then charged me double to replace all the belts plus the inspection, which was not necessary since all the belts were changed.I told them enough as they were obviously crooked and trying to rack up an even bigger cost. In all - I walked out of there and paid $2500 for an oil change and belts replaced. I do not recommend them in the slightest.
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August 2023 by Jim Cotten
Called ahead with a fuel leaks, they got me in right away fixed the problem in a timely fashion very helpful ? thanks Matt.
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March 2023 by joseph mulherin
Thanks for the help with the wiring on the Isuzu dump so I could fix the reverse lights.Thanks!!!!!!
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January 2023 by Austin Smith
This was suppose to be a couple hours of work that tool 8 days. I lost 1k everyday truck was in that shop. I believe they were racist. Once I mention that they are all happy going home while my truck there, also accused them of been racist. Truck was fixed right away. NEVER AGAIN.
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January 2023 by Shawn Sams
Truck had a air leak and they got it in right away, fixed the problem and was on my way in a short time. Very little down time.
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December 2022 by Francisco Toraño
If you want to throw away your money come to Thompson Truck. They even have a $200+ fee for miscellaneous like washers they may need. A $500 fix will cost you $2500.
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November 2022 by Alonso A. Flores
If you want good honest work then forget about any of these locations.
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October 2022 by Ratko Velemir
I was told 185 an hour for labor and was told I would be told if it takes over an hour which they didn’t do. My truck was there for 2.5 hours but they did NOT work on my truck for 2.5 hours in full, and charged me 540 dollars for labor. Ridiculous, will make sure to never ever be back. I was charged for 3 hours of labor for an hour max of work.
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October 2022 by Jakub K.
Awesome night crew.. No problems here. Smooth fix and ready to get back on the road.
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October 2022 by Ashley Piper
Brenda, Tom and Kristin are very professional. They were friendly and helpful.
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September 2022 by Ryan Daugherty
Lindsay and Kayla are always a blast to work with and are very helpful with finding anything you need. Would recommend anybody with any parts needs to this parts counter! They are the best.
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September 2022 by Robert Smith
Horrible service. Now here in hotel for 8 Days. Their motto we'll be in touch. Problem is they're never in touch. Not one returned call in 8 Friggin days. Never get straight answers, always evavise on what they are working on. I could go on and on. Will never come back to this joint. Bottom line is this place sucks. Go somewhere else to get repaired
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July 2022 by Michael Suitor
Excellent experience the staff is very informative and resourceful they have a small drivers lounge yet very accommodating and comfortable they have a snack machine but ya better bring some drinks because they don't have a drink machine for the drivers
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January 2022 by Thomas Burch
Greg and Mady were on top of it and went out of their way to source the parts I needed to get back on the road
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October 2021 by Zakari Osmankc
Parts department here is terrible if you ever feel like wasting you time give them a call there great at it.
