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April 2024 by Paul Williams
I attended the Marrakesh Pillow event taught by Viking/Pfaff educator Christine Harlan at West Side Sewing. I had never attended one of their events, but have taken classes. There were 19 of us in the class. We each shared a new, out of the box EPIC 3 with one other participant. Shelley C. and her staff did a great job setting up the workshop area to fit 19 students. They also supplied coffee, and delicious pastries, lunch and an afternoon dessert. There was a white table cloth on each table, and a name card to let us know where to sit. Christine did a wonderful job teaching the class (2 days) and made sure each student was caught up on one step before moving on to the next one. The WSS staff were quick to stop by whenever anyone needed help or needed to have their bobbin refilled. Aaron (WSS repair technician) was always available to stop by if someone thought their machine needed an adjustment. A few people in the class owned their EPIC 3, but most had never used one, so having such amazing support from the staff was very helpful. Christine answered any questions we had, and also let us use her own supply of embroidery thread on our project if we wanted different colors than what was in our thread pack that was provided. A kit was included as part of the class fee, so we didn't have to bring anything but scissors, seam ripper, etc. This event was so much fun. We all learned so much, and also got to know other students in the class. Shelley and the WSS staff did an amazing job preparing for and running this event. I and the other students really appreciate all that they did, along with Christine, to make this a great experience. We were all privileged to be able to sew on a brand new EPIC 3. Thank you, Christine Harlan, Shelly and WSS staff!
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March 2024 by Cathy Folkers
Found useless unless you’re buying something from them
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October 2023 by Joyce Vavra
Shelley took her time - allowed me to ask questions as we went through training and made sure I understood each aspect of training and where to go for more information and of course free to call West Side anytime with questions.
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August 2023 by Denise Melchert
Had a wonderful experience selecting my new machine and with the 4 hour training session. Marcie was a wealth of knowledge and was great teaching me many things about it so I could get started enjoying my new purchase. I’m especially excited about all the classes offered for free and others to explore my new machine and learn!!
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August 2023 by Donna Novak
Just purchased the Epic 95Q. The personalized training was great. Excited to get going and take more classes. Wonderful helpful employees. Thank you.
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August 2023 by Sarah Carlson
I had been having a lot of trouble with my handiquilter long arm. I had taken it to another certified repairman and it just kept skipping stitches and breaking threads. I took it back to him and he said I needed to change thread, wind my own bobbins, oil, etc. All the things I already had tried. After that trip it still broke thread and skipped stitches. I decided I needed to try someone else. I'm very happy to say, I just completed my first quilt in over a year with no skipped stitches and no thread breaks. I'm very happy with the repairman at West side sewing in Cedar Rapids. Thank you once again!
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June 2023 by Michelle Kappmeyer
I have recently purchased a new sewing machine from West Side Sewing. Shelly S took the time with me to show me different models. She worked with me for my trade in and financing. I received one on one training which I was very impressed with. West Side Sewing is not just about selling it is knowing your machine with the features that it offers and also having fun teaching all the different sewing techniques. They also have a number of classes at the location. I can't wait to take some of the classes and learn more. Thanks again Shelly S and Shelley very much appreciate it. If you get a chance please stop by and visit them! You will not be disappointed.
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May 2023 by Jaci Rolffs
I have been purchasing machines and sewing supplies from West Side Sewing for a few years now. Their customer service is always fantastic. Shelly has been more than willing to work with me on large purchases (longarm and software equipment) to find the best financing and trade in-options. They take the time to tailor trainings to your needs and are always available if you have any questions. I highly recommend them!
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April 2023 by Emma Berger
Loved the fabric selection! I’m excited to use some as additions for my up-cycled clothes, they had handy sewing tools too. The staff was also so friendly! So happy to have places like this in Cedar Rapids.
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April 2023 by Helen Andersen
Not only does West Side Sewing sell excellent machines and accessories, but the entire staff is extremely supportive and dedicated to product education. I’ve attended many classes, and have learned so much about sewing styles and all the steps and things needed to create fun items.
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April 2023 by Patty Davidson
I had a great experience with my trainer. She explained everything so well to me and I would refer anyone to Westside sewing. They are so friendly and patient.!
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March 2023 by Janet Meyer
The people who work at West Side Sewing are so friendly. Every time I go there I feel like I'm visiting a family! I just bought a new sewing machine. There was no hard selll and I received extensive free training by a very nice and patient lady. I'll also be taking more classes to learn more techniques. Definitely would recommend!
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March 2023 by Mary Meyer
I have purchased a Husquavarna Topaz 50 from West Side Sewing and received personal training to use my machine. I had recently enrolled in classes for additional embroidery techniques. Shelley was able to help me and guide me on my computer to where I am able to continue in my class. This personal touch helped me to continue my sewing journey. I highly recommend West Side Sewing.
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March 2023 by karen stone
I have been with them for many years and purchased a few machines through the years. I like the 1 on 1 training to get more personalization for any questions I have. They are always helpful after purchase too for any questions.
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March 2023 by Karen S.
I've bought a few machines through the years and have always appreciated the 1 on 1 training. It is more personal and can easily ask questions when you have them. After training, any questions that arise they will also help you with. All the staff is helpful.
