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November 2023 by Christine Kruger
I give them 10 out of 5 stars! Way to help a person out! I was traveling from Wyoming to New York and my head gasket started leaking and threw a wrench code. I called ahead and they got me on the road fast (2 weeks because of machining). I made it to NY without ANY issues! Tell the team thank you from me. I know they put in extra hours (even a Saturday when they found another problem). Above and beyond.
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October 2023 by Shawn Domer
I never needed a diesel mechanic until I purchased my first diesel in the fall of 2022. We had some major trouble with it right off the bat and Brian seem to me the most honest and trusting mechanic I talked to. Since then he has worked on a couple of my trucks and him and his crew do a fantastic job. Great customer service, and Really good communication. I use the truck for work and he has always been able to be accommodating when it comes to getting it in in a timely fashion. Thanks Brian
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October 2023 by Travis Butters
Brian and his crew diagnosed the problem with my vehicle and were very informative about what needed done and the process to get it done right! Top notch service and work! Truck runs better than it ever has! And a very reasonable rate!Services: Exhaust
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October 2023 by Alma Garza
These guys are so knowledgeable. All they do is work on big trucks and little trucks but they are great accommodating and I couldn’t recommend them more.Services: Auto engine diagnostic
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August 2023 by Frank Stephen
Been a customer for several years now. My experiences have all been positive. I Have never felt like I am being sold something I don’t need like at other shops and dealerships. Definitely recommend!
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August 2023 by jeff
Pretty poor customer service and workmanship. Be sure to check and make sure parts used on your vehicle actually fit your vehicle and that nothing on your vehicle was damaged while it was being worked on. All for no one to stand behind the work that was done. Even after standing there being told the correct parts are ordered along with the part that was damaged.Service: Air conditioning
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July 2023 by Robert Conway
Awsome as always quick service and knowledgeable people
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January 2023 by doug hite
Best diesel repair shop in the area, Brian always does a great job of fixing it right the 1st time
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December 2022 by Extra Phone
The only place I have my Diesel trucks worked on, hands down one of the best in the business A+
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October 2022 by Dan Michels
I originally took my F350 Diesel to the Ford dealer in Hiawatha. Just like normal, they found an issue beyond just changing my oil. They informed me my engine was leaking oil, and suggested a $2600 fix. I had had enough of them "finding" issues when every time I came in. There was zero oil on my new driveway. I took it to Brian at Black Widow. He changed my oil, and fuel filters and informed me the "leak" was a very minor issue and nothing to worry about. He also took his time to educate me more on diesel fuel and the engine. Brian has my business from here on out. Thanks Brian!Services: Oil change
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September 2022 by Donna Stoneking
They put a new turbocharger in our truck. Great serviceServices: Exhaust
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July 2022 by Kyle Wurzer
Went above and beyond! Know what they are doing! Fair and honest pricing. The price they quoted me is the price I paidServices: Auto engine diagnostic
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March 2022 by Zac Green
Went above and beyond my expectations. Fair and honest.
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September 2021 by Greg Manhart
Couldn't get anyone to answer the phoneTried several times
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August 2021 by Craig Vincent
Brian and his crew always do excellent work, at an excellent rate. I drive an hour just to get there - and it's worth it.When work on my 2003 6.0 leaker is too much for me to handle, Black Dubs is the only place to go - hands down. They know diesel Fords - especially the 6.Uh-Ohs.I tried Black Magic in Hiawatha some years back - and the owner sat back with his feet on the desk quoting absurd numbers out of nowhere for work. To top it off, he tried to sell me a dirty and damaged *used* part in a plastic bag as though it were new.Nope.Black Widow strictly orders new parts they don't have on hand.Gave Urbana Auto and Truck a go before that - they misdiagnosed and did unnecessary work on my truck, even though they said they were "6.0 specialists."Nope.Go to Black Widow. First.Don't worry - you won't get bit!
