O'Reilly Auto Parts provides excellent customer service with very helpful and friendly employees. They go well beyond, offering to change wiper blades and headlights, and give advice on replacing parts. They help find correct parts and call about special orders. In emergencies, like an overheating vehicle, they quickly assist by finding a service station. Their great service extends to testing batteries and solving issues to get vehicles running again. They are known for going the extra mile, especially in difficult situations.