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December 2023 by Melanie Schmitt
First impression was definitely 5 stars. My expectation is that my future experiences will be the same.
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December 2023 by Jill Burgchardt
Very helpful update with Laura today!
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December 2023 by Brad Schwickerath
Warm and welcome experience every time.
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December 2023 by Kaleb Davis
Kaylee did a good job at teaching me what insurance is.
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December 2023 by Safiya Knighten
Kaylee did a phenomenonal job explaining the ins and out of my auto coverage while also explaining what add on may benefit me such as an umbrella policy which I never heard of and to find out it was very affordable left me feeling safer and well taken care of despite not having much knowledge on it at all. I can tell this agency has carefully created a team with individuals who are not only very knowledgeable in their work but also personable, patient and kind enough to explain things that would have overwhelmed me. Thank you Kaylee! And keep up they great work Jermy Rogstad - State Farm location!
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November 2023 by Jean Weigel
I talked this morning with Kaylee. She was very nice and very informative. I’m anxious to get my quotes and maybe save some money. Thank you again Kaylee.
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November 2023 by Lexi Retz
As someone who is starting to learn more about insurance and dipping my toes into understanding the best coverage, I had immense help from Kaylee! She took the time to explain auto, life, renters, and umbrella policies and made sure to identify how they would benefit my personal life. I would highly recommend speaking with her and her team!
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November 2023 by Amelia Hansen
Absolutely loved working with Kaylee! She helped break down everything for me, and made sure I understood. Great customer service and so nice!
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November 2023 by Tauna Mayhorn
Kaylee M. Was the one who I had my interview with. She spoke very clearly and explained the policy’s very thoroughly. Answered all my questions and I left the conversation with not only new knowledge but also excited to be fully covered within my means.
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November 2023 by Audrey Revier
Kaylee Micheal was a great agent to talk to! She was very passionate and informative. She wanted to make sure I had the right coverage for my lifestyle, and gave me many options!
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November 2023 by Liz Hamm
Purchased life insurance policies today with Kaylee Michael. She did a great job. I would highly recommend this office for any of your insurance needs.
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November 2023 by Carrington Bush
Kaylee was a great agent to speak with! She answered all of my questions clearly and spoke so calmly! Great customer service!
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November 2023 by Bree
Kaylee Michael is an amazing agent to speak with! She answered all of my questions clearly. Great customer service!
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October 2023 by Jerry Stratton
Trustworthy agent who is willing to go the extra mile. Have not in Charles City since 1987 but continue to believe in small town service and loyalty.
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May 2023 by Erin Daughetee
If you are looking for someone to ease your insurance burdens, ask for Parker. I spoke with a very knowledgeable young man named Parker. I was quite anxious as you would expect from someone who has only spoken to insurance agencies very minimal if ever. I expressed my confusion anytime a question arose and Parker was very quick to respond in a way that helped me to understand what the difference terms meant. I will be sharing my incredible experience with Parker and look forward to his future and mine.
