Casey's has experienced some recent issues with delivery service, often arriving late, lukewarm or cold, and missing items about a quarter of the time, especially since late 2020. Despite these problems, the store makes good use of its limited space and offers a variety of products, including Nitro Pepsi, which was hard to find elsewhere. Customers have praised the friendly and courteous staff, particularly on the pizza side, and noted that the quality of the pizza has improved over time, with some calling it one of the best they've had at Casey's in years. Overall, the business shows signs of positive change, with better service and a welcoming atmosphere.