Ascentra Credit Union is a well-regarded financial institution known for its friendly and helpful staff. Members appreciate the personal service and quick responses to inquiries. Many have been with Ascentra for years and consistently report positive experiences, whether opening accounts or seeking loans. The credit union is proactive in handling issues, such as quickly shutting off cards in cases of scams. While some members are waiting for resolutions on specific transactions, the overall sentiment is one of satisfaction and loyalty. With locations like the 2nd Street bank in Clinton, Iowa, Ascentra Credit Union is a preferred choice for many.