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January 2024 by Lucy Fuller
Stayed here for one night on a road trip. Room was clean. Staff was incredibly helpful, and shipped a forgotten item to me within a day of me calling. Breakfast included waffles!
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November 2023 by Jessica Pryor
Horrible management. They allowed domeone yo use my sons stolen credit card and when the situation was presented to them they refuse to refund the money. He isnt wven old enough to rent a hotel roomThe reservation was made w a stolen credit card. Once i called the hotel the "manager josh" told me a fake corporate number. My son did not make a reservation as hes bot old enough to make said reservation. Once the hotel was made aware of this i wasbasically told me dont care our policy is to charge (stolen credit caard). Upon further investigating i found out that someone DID check in and now the people at the actual corporate office are getting involved and said this management would be dealt with accordingly. Weird how the manager josh hung up on me multuple times but now wants toget online and act like hes decent. Youre a theif. Stealing money from a kid who didnt reserve. Didnt show up, wasnt verified. Poor management skills.
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November 2023 by Tammy Renzello
Perfect place to stay while waiting in between jobs. Rooms are getting worn. Was there last year and it was a better price and better rooms.
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September 2023 by Kiersten Roehm
If I could give zero stars, I would.On July 29th, my fiancé and I checked in to this hotel. We were given our room key and room #. Upon entering the room, we noticed that the curtain facing the parking lot didn’t shut all the way. Secondly, we noticed a mirror that filled the whole length behind the beds. Creepy to say the least. As I went to unpack, my fiancé went to the restroom and hollered at me to come look at something. I walked in and he pointed to under the sink: mold. Black mold allllll underneath the sink. Not only was there mold but the bathtub/shower had a layer of what looked like mildew.We walked out of that room immediately and asked the front desk for a second room. Upon entring the second room, a nasty, God-awful stench roasted the hairs inside my nose. I’ve never been part of a murd3r cleanup but I’d have to say that’s what it smelled like. The smell alone was gut wrenching. As we took a look around the room, we discovered a needle sticking out of the carpet. I could have only imagined if we’d gotten that in our feet…We went to the front desk and asked for a refund because this was disturbing and was giving me total Bates Motel vibes.My money was TEMPORARILY refunded but then taken back out. I tried calling the customer service. They gave me a customer service number and a month has gone by and I’ve heard nothing since.ABSOLUTELY WOULD NOT STAY HERE OR EVEN MAKE A RESERVATION. DO NOT GIVE THEM YOUR MONEY/CARD INFORMATION!
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September 2023 by Gini Ferguson
Close to the Interstate but not too noisy. The rooms and public areas were exceptionally clean. The staff is helpful and friendlyFood & drinks: Close to Giorgioz Pizza - an absolute must try for pizza lovers!
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September 2023 by Jayesh Chaudhari
I stayed at the hotel for long term during my work trip. Very neat and newer building. The rooms were clean with quality amenities.The ladies at the front were amazing.During my visit, I had an opportunity to meet the new owner and appreciate the efforts he is making to turn around the property.
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September 2023 by Maddy Taylor
The room we stayed in was fairly clean. No bugs were observed. The only bad thing was the human urine smell in the room. The rest of the hotel was clean and well kept. It was relatively quiet but the walls are thin so you can hear your neighbor talking.The staff seemed to be friendly and helpful. For a quick night's sleep this would be a good place to stop.
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September 2023 by Sue Martin
Staff was pleasant. Entire hotel needs some refreshing. Room smelled very musty and there were large stains on the carpet. Shower was also stained. Not a terrible experience but not as nice as other Microtel hotels we have stayed in.
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September 2023 by Neil DeVocht
Fair price. On the older side. Quiet. Just off I-80 close to a McDonald's and a gas station. Stayed there for the Iowa State Fair and was less than 30 mins to parking. Friendly staff.
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August 2023 by Joshua Hoenie
MOLD in one hotel room and a needle in the carpet in another room after requesting another room. After that point we decided to leave. So, we asked for a refund and the desk clerk said "sure". They never refunded us our money. We keep calling and they just keep saying wait one more day. I will never touch foot in this microtel.
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August 2023 by Melissa Logue
Very clean and inviting. The property offers a large area fir parking and it's very lit up. Potted Flowers welcome you in to an extremely crisp clean smell of
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August 2023 by Aaron K.
Horrible place, my girlfriend had a room booked with them for the past 8 months. On our way down from Wisconsin she gets a message telling us that they gave our room away. Not even a day notice. To add insult to injury they have not answered our messages nor calls. Worst fucking place.
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July 2023 by Rick
Microtel Inn was a Godsend for us as we were looking for a place to rest and that would let us park our U haul truck on site. The place is Nice and and beds are comfortable. The Staff were Great and very helpful. We would definitely stay there again. So if you are traveling with a moving truck they have a nice big parking lot and won't force cancel your reservation like the Hampton Inn did in Altoona. Don't let there wind damaged sign turn you off its a nice place.Rick, Denver CO.
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June 2023 by Erin Hanson
Had to stay here due to unexpected car issues. The staff were very friendly and accommodating but the rooms were not clean. There was dirt and hair on our towels and bedding. I also found a bug in my shoe (unsure if it was a bed bug) but nonetheless, gross. The staff were kind enough to let us switch rooms and were very nice and let us use the lobby for a few hours as we waited for our taxi. Overall, the stay was okay but I would have preferred a cleaner space.Food & drinks: Breakfast was good.
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June 2023 by Richard C Sprague
Microtel Inn was a Godsend for us as we were looking for a place to rest and that would let us park our U haul truck on site. The place is Nice and and beds are comfortable. The Staff were Great and very helpful. We would definitely stay there again. So if you are traveling with a moving truck they have a nice big parking lot and won't force cancel your reservation like the Hampton Inn did in Altoona. Don't let there wind damaged sign turn you off its a nice place.Rick, Denver CO.
