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March 2024 by DJ
I got a straight forward trim. Simple, quick and affordable. Friendly folks, felt good when I left.
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February 2024 by Lens Logic
I received a disappointing cut that I was willing to shrug off, but I was also sold an all-natural clarifying shampoo and conditioner that I was assured would not ruin my hair color. It did, and it was impossible to fully rinse, therefore my hair was impossible to style. She also made a point to inform me that I had thirty days to make a return if I needed. My mistake was finding the receipt that stated they had a 14-day return policy so the rude manager could point it out to me after I showed her how it stripped my fresh hair color and explained what the stylist had stated. This was her third "NO, we are NOT going to return your money." "You didn't bring the box" was her first try. It was as if they were ready for me. All three of them.The most irritating part is that she spoke down to me as if I didn't understand that clarifying shampoo can strip hair color. This is why we use it sparingly, however in all the years I've used Kenra, I've never noticed the color being stripped.I brought it back three weeks later. Using it sparingly, how would I know it was destroying my hair in less than two weeks?It's their policy to not care was the impression they gave. I'll never go there again.
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January 2024 by Christopher Rausch
Bekah I think is her name is extremely rude! I’ve been going there for a while now and I’ve never had an issue but with this specific stylist she’s just extremely rude! She talks to kids in such a disrespectful manner and that’s not okay! She needs fired she’s a terrible person. If she ever yells at my kids the way she did to others it wouldn’t be pretty! I strongly encourage to either have a full on talk with her or sincerely get rid of her. Negativity with her is just crazy!
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November 2023 by Bradley McWilliams
Staff was rude. I asked for a fade and a touch up on the length for the top of my hair. They completely just took off the sides and the back and left the front in un even chunks. And I now am embarrassed to even go out in public bc of how bad my hair is. 0/10 would not recommend
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September 2023 by Amy Walker
I showed the stylist the first photo.. that’s what I wanted.. I ended up with the second photo.. I am getting married Saturday and my hair is screwed up.. I should of left when she asked the size of the shaver guard.. but I have her the benefit. She should know what size guard, she went to school for this not me.. very upset for a $50 messed up haircut.. be care when you go here. Plus I had a 1pm appointment and didn’t get into a chair until 1:30.Services: Haircut
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August 2023 by Rafay Cheema
I asked for one thing, one simple DO NOT, and that was to not cut my bangs or the curls in the front…they ignored that and cut every single curl I had in the front. No joke, as soon as I walked back to my roommate he immediately started consoling me because he could tell they did me dirty. They made me look like a cartoon monkey, I had important things planned for the week and wanted to look good for it, not I look terrible and feel self conscious.Service: Haircut
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August 2023 by Melanie Simmons
Everyone is so nice and I got a really nice hair cut
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July 2023 by Ily Moxley
Hi my name is ily and your coworker been talking bad about me while she at work and it’s been going on for 4 months now and I’m starting to get fed up with it she been doing this at your work for about 4 months none stop please do something about it or I will go to your head supervisor.
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July 2023 by Rose Ramirez
The DM contacted me and never responded or followed up. Terrible horrible experience
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March 2023 by Cessalie Wollrab
Worse color of my life. They painted it on knowing she should’ve folied it. Supposed to be platinum blonde but turned out gold, tint of purple. I thought I could trust another cost cutters girl because my normal girl I go to was booked and needed it down for funeral. I was so wrong!! Both of them need go back to school!!!
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March 2023 by Theresa Jensen
Stop overpaying for salon cuts when you can have it all at CostCutters, but certainly, feel free to leave a large tip!My stylist explained that they're down to two of them, so there will be a wait, but it's well worth it.
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November 2022 by Dangel12
Love Hailea, if you need yo flip whipped or due done, pop on over and see her you will not me disappointed!!!
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September 2022 by Mersi A.
Worst haircut ever I went yesterday to get my haircut. I was so excited. Recently I have been going through so much. I wanted to feel better by pampering myself a little. I showed a picture to a hairstylist. So she started cutting my hair. During the process, she asked to see the photo again. In the process, I noticed that she cut it too short. I spoke up a couple of times that it is too short. At that point, it was too late for me to get up and walk away. I was sad, and I wanted to cry. She has ruined my hair and my day. Everyone that I saw yesterday told me that the hair is so uneven and too short. Now I have to wear a hat for a while. I am too embarrassed to go out and do my work like this.
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July 2022 by Mozell Mckee
I usually don't let ppl trim my beard but Hailea Stagg trim it the way I liked it. AppreciatedService: Beard trim
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May 2022 by Cassie Carlson
Some visits are better than others. Got a shampoo and cut, they missed some spots this time. Staff was friendly and fun to chat with.
