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February 2024 by Johnny B
Had a question about men’s cologne, staff were to bust to give me the time of day. If you’re not buying women’s cosmetics, you don’t matter. Store was a lot dirtier and run down than I remembered it being. Garbage cans overflowing, they wonder why every just shops online.
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January 2024 by Todd Carr
The lady in the cosmetic counter was really nice and new her products
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January 2024 by Kris Sterner
Not much appealing to me. Maybe better in a different season
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January 2024 by Toby Davis
cracks
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January 2024 by Dado Samac
I went to annua sale after new year eve toDillard's sale on January 1st.as I always do every year. To my surprise there was no sale . So picked several clothing items went to the cashier to pay for my items. I asked cashier whatever happened with sale this year. His response was:" That doesn't work for us. Waste of time and money for us it's not worth it." With crazy attitude. I was just asking you no need for you to be unprofessional, unpleasant. He scanned my items I scanned my Dillard's card. He asked me to enter zip code with sassy attitude and that was the moment I asked him to cancel my transaction. I explained him your attitude and unpleasant behavior led to this cancellation. He seems to be happy about it. It's amazing how one person can ruin experience and reputation of the store. I was always highly spoken about Dillard's and I still will but this is not a Dillard's service I remember. Dillard's was always top notch until I came across this idiot. Horrible, just horrible customer experience.I went to Von Maur and left mymoney there. Hope they'll do something about it and not allow someone like this guy turning away customers. Thanks
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December 2023 by Kaunda Kabwe
Great perfumes. Top quality clothing for ladies and gentlemen.
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December 2023 by Loudi Traore
By experiencing, I have always liked to buy perfumes there. Emeralds helps us a lot and takes time to assist the clients. It is one of the best. Emeralds have been very helpful and kind when it's time for me to buy cologne down there at Dillard's. She offers you always the option.
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November 2023 by Marc Floyd
Shop often to find the sales. The cloths are much nicer
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November 2023 by Kaitlyn Schmelzer
This afternoon I was delighted to unexpectedly see Nuna strollers & car seats in store as I’m very interested in buying for my first born after researching and learning about them. Because I’ve never seen them yet in person, I wanted to push the strollers around the immediate area a little, fold and unfold them, see if I could lift them, and all the other things I would need to be able to try/practice to ensure that is the travel system I indeed wanted because the travel system is $1,200. Unfortunately, there was a woman working that section who did not know how to work them & fold them at all, yet literally would not let me touch any of the gear to try it out myself. I need to be able to touch, push, fold, and lift it as a customer and she kept taking it from me to “show me”, yet she had no idea how to do it. Her over-helpfulness (yet, actually un-helpfulness) was so obstructive and so rude that I left so upset, annoyed, and pushed out. Terrible experience during what was supposed to be a delightful and particularly special time. Traveling to the nearest Nordstrom next weekend for better service.
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November 2023 by SPS-I
Big store, lots of name brands, great customer service, always clean. Great selection for wedding guests attire, proms, other formal occasions.
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October 2023 by Roman Villanueva
Beautiful store, great selection of clothes
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October 2023 by Nathan Fowler
Went shopping for a full concert suit with my mother and sister, and Kyle brought our trip to a whole new level. Extremely nice, funny, and helpful. The prices were very fair and everything was comfortable, as well.
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October 2023 by austin tucker
Very disrespectful staff. Felt like I was being watched the entire time. Won't ever return due to disrespect
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September 2023 by David Pike
The only place to go in Eastern, Iowa for men’s suits and dress attire in my opinion. Excellent service and very knowledgeable about their products and sell good quality at a fair price.
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July 2023 by Hayden Frank
Kyle did an amazing job helping me pick out a suit for a wedding.