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June 2023 by Pat Miletich
I thought the store was wonderful! Great product and even better customer service. I will be back.
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July 2021 by Debra Ward
This JJill staff (ICity) is Awesome!!! Both times I called with questions recently they were more than willing to assist me and actually called me back the one time so that she could assist me to reorder an item in different size at same price with No shipping charges. When we had a JJill in Davenport the staff was the same way. The company knows how to hire the right people!! Yes they are a little more expensive but always having sales and special deals so I've Rarely EVER bought anything at Reg price. I love the quality and fit. Thankyou!!!
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May 2021 by Laura Bruess
I feel like this is a repeat of the experiences of others. Lots of on line returns. I went to the store and Marianne helped me. I feel like I just met a new best friend. She was amazing at putting things together for me and finding the right fit. I felt like "pretty woman" with all the care and attention I received at the store. I would definitely recommend this store and Marianne.
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May 2021 by Gwen Wilkerson
I had a large quantity of online items to return. The sales clerk was very helpful and accommodating. She assisted me in finding other items that were flattering and made sure the fit was “just right.” She went above and beyond to help me and even sent me a thank you note a few days later. I will shop there again! I highly recommend.
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December 2020 by Kathy Petsche
Very safe shopping. Lots of beautiful clothes !!! Staff was super nice and helpful
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September 2020 by Jill Vanderhoef
I had many J. Jill online returns and the staff was very professional about it. They helped me efficiently and I was quickly on my way.
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October 2019 by Jodi Matthes
Beautiful location, friendly & helpful staff!
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September 2019 by Amy Wilcox
Great timeless selection. Helpful and fun staff. Check it out!
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August 2018 by Linda Wickelhaus
Good quality clothing, super helpful and knowledgeable staff
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July 2018 by Hanson Kyllingstad Bloesch
J Jill sells quality womenswear, with styles that flatter all body shapes in a variety of colors and designs. I love this brand and I'm so happy to have a local store to try things on. If the store doesn't have what you want, the staff will assist you by ordering over the internet with free shipping to your home. Returns are always easy; I have returned items that I received at home many times without difficulty.
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May 2018 by Anna Buehler
Recently I stopped into J. Jill with mom, who shops regularly at a different J. Jill location. My mom indicated to the sales staff that she needed something specific. They completely ignored her. As other customers came in, the employees began to diligently help them. We thought this was odd. We didn't understand what could be the cause until the same saleswomen we originally asked for assistance from came into the dressing room and asked condescendingly if we needed a different size... a bigger size and perhaps a new shape even though she had never seen what silhouette or sizes we had brought into the changing room. I have never felt so fat shamed in my life. (Note: We fit comfortably in J. Jill attire.) If you're someone who's not a size 2, don't shop at this store. You won't receive a positive customer experience.
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May 2018 by Christine Buehler
I stopped by today with my daughters. I was wearing a JJill dress and sweater and planned to use my birthday discount. The employees were rude, condescending and insulting. She basically said nothing there would fit me. I went to Von Maur next door. You people work on commission right. Big mistake Huge! Shop on line or any other store. DON'T SHOP HERE!
