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March 2024 by Jack Walker
Had a great experience. Love how well they took care of me and the effort the showed to keep me in the bounds of what I wanted all while maximizing my experiences. Rachel was great. She was not pushy and had the knowledge and understanding on what I was pursuing. The whole staff is very friendly and easy to work with.
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February 2024 by Cynthia DeVries
Love the jewelry
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December 2023 by Mike
I went to 3 jewelry stores looking for the perfect ring for my 30th anniversary.I had specific ideas of what I wanted.The sales team at Kay Jewelers took the time and listened to me. They actually tried to find the exact item I was looking for instead of just making a sale.No gimmicks, just customer service.The salesperson actually suggested a Lower priced ring that i ended up purchasing because she knew it was exactly what I was looking for.Even though I told her I didn’t have a budget she only cared that I was getting something just right.And her manager supported Her though the entire process.Great customer service!
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November 2023 by Ashleigh Bonifazi
Very friendly and helpful women working there. Will definitely shop here again
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October 2023 by Ramiro Castillo
The staff was very helpful, answering our questions. Giving us advice while not being pushy. My daughter and I had a great experience.
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July 2023 by Brenda Dobbs
I came in to clean my wedding ring. The staff was very friendly and proficient. Was helpful while at other rings. Very happy with my jewelery.
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July 2023 by John Hoey
Great team full of helpful people. Love to just pop on in and look whenever I'm at the mall.
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July 2023 by Geena Schmidt
Bob was super helpful! Great store location, friendly staff.
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July 2023 by Allan Barber
Great place Bob good work.
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May 2023 by Bethany Sadler
Had to get something resized and they DO NOT WORK WITH YOU. They do not even have a place to fix the jewelry that needs to be resized. They make you wait 2 weeks for it when you could go somwhere else during that time and get it done within 3 days. They do not work with you about getting it back earlier either. Would NEVER RECOMMEND DUE TO LENGTH OF TIME
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April 2023 by Aaron Davis
The workers came across as snobby and unwilling to be of assistance. The online services were quite poor as well.
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March 2023 by Phipps Farm
Ask for Bobi, she is so knowledgeable and friendly!
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January 2022 by Elizabeth Shay
Monyetta is such a great employee. Very polite and always ready to help you out
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January 2022 by Joanna Patterson
Great place to get the perfect ring or jewelry for the special someone or loved one
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December 2021 by Beth Laws
I would give them zero stars if I could. Center stone of my engagement ring has fallen out twice in a year. Ring is obviously defective but we are expected to pay for replacement stones and repairs. Employee was rude, dismissive and could have cared less that my dream engagement ring is junk. I will NEVER do business with any Kay's Jewelers again.
