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February 2024 by A Ramer
Most the time it’s easy to find an employee when I need to get live feeders! Super friendly staff
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February 2024 by Ellen Hill
Staff is all friendly and willing to help
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February 2024 by Brenda Alberhasky
Jay did a great job with our dog!
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February 2024 by Jamie Delzell
Staff was very knowledgeable, but the prices were a bit high.
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February 2024 by clark p
Just like the old Petco, but Aldi-ified.A trollish looking man-child, maybe in his early 20s (?) was staffing the cash register when I visited around 1:30pm on Friday, 8-Feb-2024.I allowed a mother & her adorable 3-year-old son (who really wanted to get outta there, like, now! lol) pass me in line. I think little dude had to go potty or something. The mother was grateful and appreciative.The cashier (who appears to believe he’s charismatic?) continued to (at a glacial pace) slowly help customers, regaling them with detailed stories & personal anecdotes about how he found his pet(s) on Craigslist, on a farm, guy was getting old & couldn’t care for animals anymore, etc.He bags other customers goods & sends them on their way, slowly. At this point, I’m beginning to roll my eyes. As many of us would, who came to Petco & did not expect to spend 7 years in the store.Finally, it’s my turn. I have 6 items, a $130 cat-tower, and several multivitamin-type supplements for my sick, 3-year-old cat. My total exceeds $200.This troll then has the audacity to ask me if I “want to pay 10-cents for a plastic grocery bag,” as I attempt to gather more than $200 worth of goods I had just paid for, with my hands (to keep the line moving).I asked why he hadn’t asked other customers the same question. I don’t even know what his response was, something bogus though. I had been in line for more than 20-minutes & I did not hear him solicit a single patron about a 10-cent charge for a plastic grocery bag.I’m a gay man and I feel as though his prejudice may have informed this discriminatory practice & may continue to inform such a practice.Maybe he didn’t like my attitude? Don’t care. I will not be back to this Petco. And I will share the truth (which is disparaging) as far and as wide as I can.
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January 2024 by Ellen Dehner
Best place to have your dog groomed! Our boys love them! So caring and professional. Our dogs look so good every time they go! Very reasonable pricing.
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January 2024 by Chris Garbes
I paid 10 dollars for a membership witch I am now locked into for a year and I don't even get any discounts and it won't let me use coupons that I have for my membership and they won't let me get out of the membership and they keep changing my bank account every month
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January 2024 by Jacy Gabaldon
only place i can go for refillable litter! staff always polite and helpful
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January 2024 by Eric Sullivan
Not a bad place when you’re in need for pet supplies. They generally have much of everything in abundance. It lacks the appeal and organization of your typical pet supply company. However it does get the job done ✅
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January 2024 by Jamy Walthall
The animals all looked dirty and sad.
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December 2023 by Jason Chez
Great selection of aquatic plants, fish, and other accessories. I prefer Petco vs Petsmart as they have more immersed in water to prevent the plants from melting.
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December 2023 by Tamy Cortez
Love this place for pet supplies.
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December 2023 by Nancy Detweiler
Bought approximately $50 of treats and dog toys. Then was asked if I wanted a bag-- for $ .10- not ok! But I had too much to carry without the bag, will probably go down the road 1/4 mile from now on to Petsmart.
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November 2023 by Charles Simpson
I recently visited Petco in Coralville, IA, with the simple goal of buying a toy for my West Highland White Terrier, Parker. However, my experience was far from straightforward.Firstly, the store's condition was disappointing. The aisles were cluttered, making it challenging to navigate, especially for someone in a hurry. I had hoped for a quick in-and-out trip, but the disorganization slowed me down considerably.The checkout process was particularly frustrating. Despite my existing membership in their rewards program, the staff member persistently encouraged me to sign up to get a discount on the toy. This insistence, despite my clear indication of not wanting to sign up, felt pushy and disregarded my needs as a customer in a hurry.Furthermore, the communication at the checkout was confusing. After declining the membership offer, I had to explicitly ask how to proceed with a standard purchase, which should have been straightforward. The additional charge for a plastic bag, while understandable from an environmental standpoint, felt like yet another complication in an already tedious process.In summary, my visit to Petco was far from the efficient and pleasant shopping experience I had anticipated. I hope the store will take steps to improve its organization and customer service, especially in understanding and respecting customers' time and preferences.
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November 2023 by Nikcole
Big selection of fish aquariums and supplies. Also saw some cute birds while I walked thru.
