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December 2023 by Greg Johnson
First time visiting this Ulta Beauty location. Well stocked. Staff are friendly and helpful. A short line at check-out formed and soon there were four employees up at the registers helping people get through the line faster. Easy parking. Some of the stores at the mall are only accessible from the inside. This Ulta Beauty has an outside entrance as well as an inside mall entry.
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September 2023 by B K
Hairstylist Maria was absolutely fantastic!!! 10/10!! She’s literally the sweetest person and so precise and quick! Her curl cutting technique is absolutely amazing! I’d also like to mention that I’ve never seen anyone do finger coils the way she does, my little coils were so bouncy and free!! Definitely recommend Maria!! She will most definitely take care of you and make sure you’re pleased with your service throughout the entire process. After the prejudice I was facing from salon manager Tony, Maria was a true angel. Thank you so much Maria.I am a black woman with type 3c-4a hair, Maria was very professional and upfront about her experience being with looser curls, but she wanted to learn and get more practice. She not only WANTED to do my hair, she wanted to learn, not only do my hair (which I’m 1000% letting her do again) but so she can expand her knowledge and serve the a growing population and demographics here.There’s something about a stylist being bold enough to admit lacking experience with textured hair and being so eager to learn!!!! Thank you so so so so much Maria. I’ll be seeing you soon!(If the two women of color who witnessed what was going on see this, go see Maria! She will take care of you!!! I forgot to take pics but I will next time!)
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July 2023 by Christye G.
They got me in right away for a haircut. I had to wait for the only stylist to get off her break which wasn't a problem. A little odd getting a haircut in a public place, but not bad. The stylist was pushing me to buy an expensive smoothing treatment and showed me a video. I told her a few times I didn't want it. I told her I just wanted a trim. She suggested layers a few times and dying my hair. I kept telling her no. She told me my scalp had pimples and counted them. That was embarrassing plus I didn't know I had them. Another employee was standing there snickering and I felt like they were making fun of me. The stylist said I had greasy hair and my hair was too curly. It was a hot day and it was raining. I'm sure my hair wasn't in the best shape. It was very rude. She kept making comments about my hair being greasy and curly. Not the right way to make an upsell. She stopped a few times to talk to customers and coworkers and friends. She washed my hair and blow dried it and flat ironed it. It looked frizzy, but it was raining and hot and humid. My hair felt soft after. I felt like the stylist was wildly inappropriate and had horrific manners and was just trying to nickel and dime me.
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May 2023 by Jennifer Mordan
Ulta beauty is a really nice store with a lot of cosmetics, skin and hair care at many different price points. If you are into higher end products you will be able to find some here. On the other side, if you're looking to be beautiful on a budget, you will also find some great options here. Staff almost always greet me upon entering the store and offer assistance. Most of the time I've shop independently. On the occasions that I have needed assistance, I have found the staff to be knowledgeable and helpful. I have also placed orders online for store pickup. My order was correct and completed within a few hours. This is a great place to stop for a variety of cosmetic needs.
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May 2023 by Hanna Witbeck
I came here yesterday with my boyfriend to buy a couple things. I may come here twice a year. The guy at the register asked for my phone number for a sign up. I politely declined. He asked again. I told him I did not want to sign up for anything. He then got all rude and snippy with me and roughly threw the cash back at me . J*** .I won’t be coming back
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May 2023 by Alice Barreto
I got my hair done here today and the woman who did it seemed to have no idea what she was doing. And instead of saying she didn't know how to do my hair the way I wanted, she kept like making me feel like I was making a bad choice pointing out the flaws and that they were supposedly unavoidable. I'm going to call in the morning to talk to someone but I'm really upset because I spent like $250 to have uneven, poorly colored hair. I really wanted to give her the benefit of the doubt but she constantly kept asking me what I wanted to do like I was supposed to guide her on how to dye hair
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February 2023 by Mileah Miller
You can just walk through the door 3 steps and just TELL the girls are JUDGING you if you arent wearing makeup. they also follow you around like you are being a problem.. whenever i ask for a specific item they always try and recommend something different.
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December 2022 by Kristi McDowell
Definitely a nice store! Friendly staff, good choices!
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September 2022 by Jane Kirsch
If you won't give them your phone number at check out they are very rude to you.
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June 2022 by Jordy Loyd
It was just a enjoyable experience overall!!
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May 2022 by Brandy Rose
Stopped in to get some advice on makeup pallets because I’m new to learning the art of makeup. A rude sales lady with unfortunate eyebrows informed me I needed to go online if I needed help, say what? I told her no thanks and walked around for another 30 minutes lost and looking - not 1 other sales person approached me or even offered assistance. I guess I will shop online but not at ulta!
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May 2022 by Anita
I always have a pleasant experience when I shop here. However, there was one time where I asked to get matched with Juvia's Place foundation (I was curious to see how it performs). The woman who matched me gave me a shade that was too pale for my skin tone. I went back the next day after matching myself online to exchange for the proper shade. She did not seem very happy that I was making an exchange in shades and seemed quite annoyed actually. Other than that I'm mostly in and out of Ulta as I know what I am looking for.
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May 2022 by Melissa Herrick
So many choices and such great items!
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April 2022 by Sadie Hruby
This has got to be the best Ulta I've been to regarding customer service. The employees are truthful about products and have never tried to upsell me. They are also very approachable which is more than I can say about other Ulta stores.
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April 2022 by CY Bach
What I find amazing is the number of people working and not one came to ask if could help us. Several were talking among themselves and I felt uncomfortable breaking in. Took more than 15 minutes to get someone to help us.
