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February 2024 by Carmen Stevens
For some reason Matt. Is very rude and arrogant!!!! Didn’t care that people are waiting for very important mail! I seen him go all the way down my street and deliver to one person!!!! And that we have snow in front of our mail box like everyone else and just to inform you that if I have a little car and can pull up to my mail box and I can touch the door to the mailbox how can he not. Excuses to not do his job right that’s pure laziness! Also my aunt is a mailman and I showed her and she said flat out he could deliver to all you guys just chooses not to then the next block over there’s another’s guys getting the mail to everyone weather he had to step out for a few or not my daughter is disabled and got denied because he chose to go a week and a half with out delivering but put a piece of mail and wrote clean mail box but couldn’t leave the rest of them??? At that my mailbox didn’t have any snow on it!
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January 2024 by Naomi Davis
I’ve had 4 packages that this post office claimed to deliver to my mailbox fail to materialize, when I went to the post office to address the issue they were completely unhelpful. I guess mail theft by postal worker is common enough from this office that they don’t blink an eye.
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December 2023 by Kaden Darby
If I could give 0 stars I would. They never answer, can't access buildings with codes, just overall really bad services. Like absolutely terrible!
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October 2023 by Kadera Scanlon
I've been trying for 2 days to get someone to pick up the phone and no one answers. I had a package delivered to our neighborhood mailboxes but they didn't leave me a key so I can't access my package. This is the second time this has happened and it's incredibly frustrating!
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October 2023 by Shannon Shepard
Unfortunately every time I go the employees are rude and very slow. There is absolutely no friendly customer service. They all seem angry.
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August 2023 by Marti
You cannot get through to them on the phone. I let it ring for 3 minutes twice, both yesterday and today. After 3 minutes there is a busy signal. I am having problems with USPS informed delivery and speaking with them is very difficult, if you can get a real person on the line.
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July 2023 by Adam Drawbaugh
My family and I have had nothing but issues with this post office of delivering our mail and packages to our house. We have been in tiffin for 2 months and this is going on for too long
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June 2023 by debra seeley
About 2 weeks ago, we went to pick up our mail and was told it was out for delivery. It wasn't..... The next day we went to the PO, and Yasir was there to assist us. He was very concerned and helpful, he went in the back and searched for awhile, and found our mail explaining that the mail was put in the incorrect place.He made our day!!! Thank You !
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June 2023 by Mister Naem
Just got a Box a couple of weeks ago and I go to get my mail today and it was locked but it worked originally. Terrible.
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April 2023 by Jake Ross
Didn’t deliver for 3 days in a row, no call, just turned around. Don’t waste your time trying to call either because its just an endless robot loop. Its true government run departments are awful.Edit: A week later and still nothing, a request was put in to receive a call back in 1-3 business days, no contact for a week. Had to go through amazon to even talk to a human at usps.
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April 2023 by Genevieve Salvato
Postal service does not deserve one star. Day after day we get our neighbors mail and neighbors get our mail!We are Reporting this coralville post office to the Federal Bureau!
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March 2023 by N D
Delivery personnel constantly deliver mail and packages to the wrong houses and cluster box slots. I have gotten entire stacks of my neighbors’ mail and vice versa. Right now I cannot find a package of mine that is marked as delivered in my mailbox but is nowhere to be found and no neighbors have brought anything to me.
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March 2023 by Jessica Ann
Don't waste your time here- line is always out the door and you'll find no help at the end of it. It was easier for me to book a flight and deliver this myself than to use usps. Mess.
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February 2023 by Kandis O'Donnell
I was disappointed in the help that Jay did not receive even after waiting 30-45 minutes in line because nobody would come help this poor guy. I’m extremely satisfied with Jay and his help, he was working hard and deserves a raise to be honest. Shame on the rest of your employees
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February 2023 by Sarah Sherer
My sister mailed my birth certificate priority with tracking and it never even got scanned in. It has been 3 months. Now I have to go through the hoops of getting a new one when born abroad.
