-
January 2024 by Alli Herdliska
I have gone to this walgreens multiple times to pick up my prescription in the morning around 8:15 and they aren’t open. Although their sign says they open at 8am. The staff is rude (other than Michelle she is always amazing). I came here today at 1:20 over my lunch break knowing they have their lunch break at 1:30-2:30 they spent ten min with the customer in front of me then shut the window as I pulled up. I understand they need their lunch breaks but as a person who works in customer service I would never do that. I came back at 2pm when they open back up and it is 2:07 and they still have not opened their window. Can happily say I will be moving to the Hy-Vee pharmacy.
-
December 2023 by Kevin Doyle
Very convenient location
-
October 2023 by The MattyIce
Was on hold for over 25 minutes trying to transfer a prescription. Phone prompt said I was next in line. They never picked up.
-
September 2023 by Tara Kielkopf
I waited for over 30 minutes to get a flu shot. The pharmacist was doing nothing the entire time I waited.
-
May 2023 by Lori Brady
I have had several issue with prescription pick ups. I had meds ready by 10am same day but not given them all at once. I had to call insurance to check statues that ended up being a mix up on their end. I live over 40 miles away and end up missing doses due to this situation. It is unfortunate that their customer service is null to nothing when calling in to see what the mishap was.
-
April 2023 by Denise Bickford
3/14/235:30-6 pmThe pharmacy tech was Very helpful and even helped me save some money.
-
January 2023 by Larry Hingtgen
Worst drive through ever. I takes them 15 minutes per vehicle to get a prescription to you that is ready for pickup. This is consistent with one car in line or the usual 8 cars backed up.
-
September 2022 by Kiara Miller
Told me my prescription was a ten minute wait and then waited for an hour while everybody who came after me got their prescriptions first. Then the pharmacist was rude for no reason whatsoever. Didn't mind the wait, things happen sometimes, but she ruined my experience by being so rude. Get a different job if you hate it so much lol.
-
May 2022 by Jim Murphy
Upon receiving an automated message my prescription was not delayed due to an insurance issue, I promptly called back to have them proceed with filling the scrip anyway. I then spent an hour and a half on hold while I was at work. After spending half my morning on hold, I drove to the pharmacy only to be told they are closed today. Not sure why that couldn't relay that information rather than telling me how sorry they were for the wait while on hold. As my script cannot be transferred I guess I'm SOL. Thanks Walgreens, you are just tremendous.
-
November 2021 by Jo D.
absolutely do not go here for a vaccine. i went in for my appointment that i made online and everything just went to s*** real quick. first of all, they said they couldn't use my dad's insurance number because i'm supposed to have my own. ummm girl i've been going to doctors appointments n s*** for 20 years and i've never ONCE had my own number, because it's under my dad's name!! also the vaccine is free so why do u even need my insurance? plus when i told them i had an allergic reaction to the polio vaccine, they didn't care, even though the polio vaccine and the covid vaccine share some of the same ingredients, and i feel like that's something pharmacists should know.. anyway they tell me to sit down and they'll get my paperwork ready to fill out, so after 30 minutes of sitting and waiting they finally give me my paperwork and my mf last name was COMPLETELY wrong. i had spelled out my last name for them at least 3 times, and they just put a totally different last name. and my last name is NOT hard AT ALL. so i ask if they want to correct it or if i should just cross it out and write it myself and she said "yeah" and i was like... ok so which one? so i crossed it out, gave the paperwork back, and sat for another 30 minutes. i had been there for an hour and a half before i finally got called back. literally everyone who was behind me in line had already gotten vaxxed and left. so i go back and the guy (brodie, i think) was apologizing like a mad man even though out of everyone here he was the absolute least at fault. anyway, he was the only one who was even the least bit concerned about my allergy, so i was grateful that he asked questions about it and warned me of the risks.. anyway, he stabs me as one does and tells me to wait for about 15 minutes just to make sure everything's okay, which is normal so that's fine. but after the 15 minutes i go back up to the consult counter to get my card and she hands me a card with the wrong last name AGAIN. and i know that one wasn't her fault because she just wrote what she saw, but that means that they didn't even correct it in the system or whatever. so i get it corrected and she gives me a new card and i finally leave, after being there for 2 hours total. which was mostly just making corrections and waiting an unnecessary amount of time. so anyway. don't get ur vax here if u don't want to waste ur time. go to CVS or hyvee or walmart- literally ANYWHERE else. (1 star for the one cool pharmacist that gave me the shot) ETA: i'm not the type of person to make a negative review, even if ihave a bad time, but this experience was an exception.
-
October 2021 by Ashley Loper
Only the window is open for the last week and it's a 30+ min line at least to pick up prescriptions.
-
October 2021 by Barb N.
I just went through drive through to get a COVID test. I had to wait at the window for 8 minutes before being acknowledged. I then had to open ALL of the items. I then was told it would be 2-5 days to get my results. I was NOT provided the option of the Rapid test; which is advertised online. This was my second test done at this same location and the difference was night and day.
-
June 2021 by Lisa Lackman
Received my vaccination for Covid- the pharmacy was extremely organized- loved the fact I could fill out all the paperwork online & book my appointment. The pharmacist was so pleasant and personable.
-
March 2021 by Cynthia Holcomb
Had what I wanted and got a little extra loved customer service
-
October 2020 by Elizabeth Indra
I came here desperate for an HDMI cable (didn't want the hassle of trekking through Target or Walmart), and they were out of stock.But, walking back to my car, I chanced upon a discarded HDMI cord on the ground in the parking lot. Despite being filthy and chewed up, it worked great! Must have been divine intervention. Serendipitous timing indeed.
