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March 2024 by Karen Tucker
They are rude and continued changes on website.. I am probably going to change banks.. so sad., every one quit from Great Western.. .
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December 2023 by Melissa White
The rudest bank employees I have ever ran across. They would not let me start a savings account because my drivers license address was not my current address. They told me over the phone that I could, so I drove a half hour there to find out they lied. The lady who sets up accounts was extremely rude, she made me feel like an idiot, I left there in tears because of the way she treated me. I strongly suggest anyone thinking about starting an account there to find somewhere else to go. People like that should not work with the public!
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October 2022 by Rhonda Deer
First Interstate Bank in Corydon Iowa is probably the worst example of a good banking business with good customer service. Ever since they bought out Great Western the entire banking situation has been a disaster. I have had a business acct there for over 13 years and a friend has had one for a long time and Dixie Daughton at First Interstate Bank of Corydon is one of the worst examples of a manager in a bank that I have ever seen. She should be fired for mishandling a customer complaint by hanging up on a customer. I have never heard a manager of a bank by so rude to a valid customer complaint. I heard the conversation and was appalled at her lack of professionalism. Keep in mind, this is not the 1st time there has been issues with this bank.
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September 2019 by Misty Skinner
Great Western Bank has always treated my family great. I wouldn’t bank anywhere else.
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June 2017 by Stock Jockey
839 credit scores, never late on any payment on 5+ loans and can't get a loan with Keith Helseth. Keith cancelled my Visa because of derogatory credit. Really? 839 credit score and derogatory credit. Right. Wiped out all my visa rewards for no reason. I used to like this bank. Not anymore.
