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March 2023 by Elizabeth Giovannoni
They have the worst customer service!
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February 2023 by Elizabeth Faught
They have the worst customer service!
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September 2022 by Lisa Smith
The 26th Street location has very unfriendly staff who are not willing to help. I was there 2 different times this AM and got nowhere. Went to 16th St.and got wonderful service.
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July 2022 by Amy Mcgee
This bank has charged my 90 year old grandmother 5 overdraft charges, and is not willing to help accommodate her what so ever. An elderly lady who has banked here for over 50 years and they will not give her any type of courtesy. There is $65 worth of charges and this bank is charging a women $165 dollars of fees. BEWARE -- DO NOT BANK HERE.
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June 2021 by Trisha Riddle
DO NOT BANK HERE! .How come it's not illegal for someone to take a check and put it into someone's account if the person that's depositing the check it isn't the person?To me that the same things as cashing the check because technically you're still taking that money out of the other person's account whether or not you want cash back or not.They don't have a rule to show ID when you deposit a personal check. My aunt deposited a check that was In my grandmas name without her perm from a check dated 4 months ago.At my bank, they always ask for ID..I. Having my lawyer look into this
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May 2021 by Karen Ruiz
I WILL be going to another bank because they have too many problems on their website. Every time I try to log in it won’t let me because it’s incorrect when I know it’s all right. They take forever in the drive thru when all I wanna do is make a deposit, it should not take them that long. The staff is rude I just asked to check my balance and the rude lady said “mmhm” instead of politely saying yes. This bank sucks would not recommend
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April 2021 by Jeremy Way
Went this morning to set up a bank account they said the lobby was closed so if they can’t let nobody go in the lobby to set up a bank account which is very important to me then I don’t trust them with my money and I will be going somewhere else
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February 2021 by Randi Fields
Extremely long wait time in drive thru. I'm sure it does not take that long to do a deposit. I would not recommend this location at all to anyone!
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January 2021 by Erica Marie
Terribly LONG waiting times, they do no pay attention to the commercial window what’s so ever. Every time I come to this branch it takes me 30-40 mins to make a single deposit.
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July 2020 by Miss You
DO NOT USE THIS BANK!!!!!
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February 2019 by Chelsie McAllister
Horrible customer service.
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November 2015 by Jay Jensen
I've had nothing but great customer service.
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March 2014 by Marv James
It is my opinion this bank is going down hill. I have been seeing service charges on our account that are new to us. Been with this back since it was Peoples but the new ownership has changed the business. We will be looking for a better bank.
