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September 2022 by Lee Jager
After my wife spoke to the lady at the desk almost two months previous, and after being assured the work could be completed while we were out of town, we scheduled a key drop off date. We arrived while they were still open, and the gal stated she would need to be absent for an out of state funeral for the entire period of the scheduled service of our vehicle. When asked, she said no one else does her job, and no one would be there while she was gone to make sure the work is completed on time after all. So, after waiting two months for this "all is going to be fine" drop off for service, we were back to square one, looking for a different shop AFTER our vacation after all. While it wasn't her fault she had to be gone, they are too small of a shop to guarantee service times the way I have come to expect from others in this area. Not only did we NOT use them, we will be suggesting our insurance company take them off the "preferred provider" list as well.
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September 2022 by Chuck Watson
Friendly, knowledgeable, competent folks. Communicated the process very well. Would recommend them to my friends.
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October 2021 by PAMELA HUNT
I was in a car accident, took my car there to get an estimate. Deb was top notch and "on it!" Within minutes she told me my car was not driveable, call Enterprise and had a driver pick me up within 20 min. Very professional and so caring! As far as the work, never got that far because my car was totaled. But I would highly recommend Custom Auto Rebuilders.
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December 2020 by The Commander
They always do the best work. Been going to them for over 15 years
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September 2020 by Lynda Emge
Best people.
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February 2019 by Suzette Juel
Thank you Custom Auto Rebuilders for fixing my SUV after an accident - you do awesome work! A big thank you for working with the other insurance company to be sure my vehicle repairs were covered properly.
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September 2017 by Katie Croghan
Extremely helpful staff, they went above and beyond to help me during a horrible experience with State Farm!