FedEx Ground is a business location that is not open to the public, primarily serving as a hub for package pickups and deliveries. Customers have praised the helpful and friendly staff, noting their kindness and informativeness, especially when handling late or delayed packages due to weather events. One reviewer appreciated the staff’s assistance in holding packages so they could pick them up promptly the next morning, highlighting the helpfulness of the receptionist. However, the location can be confusing upon arrival because there are two FedEx businesses at the site with almost identical buildings and similar addresses, so visitors are advised to pay close attention to the physical addresses on Google Maps. Delivery experiences vary; while packages are often left near the front door or on the porch, there are occasional issues with delivery drivers not knocking or ringing the doorbell, which can be frustrating. One driver’s dismissive attitude was noted, especially when packages arrived late or were left without notice, indicating that some drivers may not be regular employees or are under pressure to complete late deliveries. Overall, FedEx Ground is recognized for generally timely and reliable shipping, with employees like Ms. Pam receiving particular praise for their kindness and helpfulness. Despite occasional delivery issues, customers find the staff’s positive attitude and willingness to assist make the experience better.
