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January 2024 by D. Jones (JONESY)
I went into the windows and doors department and had a quick question about my screen door closer, and I was waiting for this guy who was on a cell phone finish his conversation, and after @ 9 minutes, he gets up, still talking on A CELL PHONE, and walks away leaving me there with nobody else around, and I was shocked, he looked at me a couple of times, but never really acknowledged or addressed me. I was the only person in that department at the time, the store was not busy as usual. I've never been treated like that before, in my whole life! I will never shop that store again! I can't say that about the other locations, but this one should just close up shop and retrain these employee's on customer service 101
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December 2023 by I post random videos lol
Only went there because the menards closed down, they had several isles blocked and had to ask an employee where they kept somthing and they didnt know
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November 2023 by Karen Tattersall
I wish they could be a better facility, but this place totally lacking. I ordered 2 wall switches on line about 2 weeks ago $3.50 total amount. I keep getting emails from a company that has no idea what they are doing. I would drive a hundred miles to any other store just so I do not go into this joke of a company.
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November 2023 by Charles Hudnall
website sucks. mobile app even worse. hope you have all the time in the world to TRY and place an order. its gonna be a career move.
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November 2023 by AJ Stewart
Unreal. Don’t order a pick up for anything from this location. They won’t have it after confirming it’s ready for pick up. They won’t even have it in the store. And you won’t get a refund for the invisible product for at least a week. Which is still before the product would arrive at the store. If I wanted it shipped - I’d select shipping…???This is my fault for having this happen before and giving them another chance.Don’t even get me started on the horrendous customer service from the clueless people that are working here. Only good experience I’ve ever had here in all my years was in the paint department. Good dude.Do not waste your time, energy or money on this store. No wonder everyone goes to Menards lol
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November 2023 by Emily Kennedy
We use Home Depot as a price comparison to another do-it center. While it is a clean store and has a lot of selection, we usually end up purchasing from said other store.
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September 2023 by Nichole Yordt
I hope this reaches the Manger for Josh, a sales associate at the CB location!! I am late to enter this through their survey but Josh deserves recognition!!!My husband visited the CB location on on 8/27/23. He went to purchase a grill that was currently on sale. He showed up at 430pm and went right to a sales associate and asked for assistance on getting a grill down and purchased. The associate radioed a coworker and my husband waited for over 30 minutes and no one showed up to help him. Yes, he should have said something but he decided to leave without the grill. We planned to do a store pick up for the following day but that didn’t happen. We decided to go to the store the following weekend, 9/2/23 and purchase the grill since we were in town.I asked for assistance, and quickly Josh came to assist. Unfortunately, we had noticed the grill was no longer on sale which was a bummer but we were still going to purchase. We started talking with Josh and he was very quick to respond and let us know he would honor the sale price and he was more than apologetic on our last visit. He helped us to the register, and helped load the car for us with our other purchases. He was so happy to help us, and make sure we got the best customer service possible to try and make up for the past visit.We were very pleased with his service and how fast he was to make a custom happy!!Please give Josh many kudos and use him as an example for future employees ??
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September 2023 by Chris G
Love this location and they usually have everything I need in stock. Workers are friendly and helpful.
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September 2023 by Mizuki Cereval
I frequent this store regularly, being an owner of an older home. The staff are friendly and helpful, and I hardly ever have to wait to check out.
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July 2023 by Janie Voss
We picked up my daughter and son in laws kitchen cupboards. They were supposed to be ready for us and they weren't. Thanks to Alfredo and Samuel they got them all picked from out back. It took awhile but those 2 guys were amazing. . They need a good little bonus. Thanks again to Alfredo and Samuel.
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July 2023 by Marty Voigtlander
Love the online ordering and curbside pickup. Good prices as well and everything you could possibly want or need.
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June 2023 by Brandy Matney
Very disappointed by the manager this evening. There was a cart full of “trash” plants and I asked her if I could buy some of them. She said yes but I would need to pay full price. Most of the plants were in nice pots and had life left but she assured me they were going to be thrown away. No discount, no clearance price- full price.
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June 2023 by Joel Andersen
Always have what I’m looking for! Great prices, sales, and quality items! Friendly and m knowledgeable Employees, clean, and organized. Definitely my go to over Menards or Lowe’s! ??
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June 2023 by jeremy brown
Was nobody in receiving, had to find someone, but other than that, no complaints
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May 2023 by Carole Grisham
Nice store, fun place to shop. You can find almost anything you need here. You must tell the cashiers you are a Veteran to receive the discount. They do not care to ask if you are a Veteran. That part was a sad disappointment, no we didn't get our well deserved and earned Veteran's discount.Better luck next time. Thank you ❤️ to all of our Veterans and First Responders.