-
November 2023 by Kayla B.
Awesome service from both Christian and Chase. Super friendly, knowledgeable and all around helpful.
-
September 2023 by Nancy Riche
Found what my Mom was looking for. The salesperson Robert was Awesome! He was very patience with my 93 year old Mother and she isn't always the easiest person to please
-
September 2023 by krissy seyboth
Zachary was great .I had alot of questions about purchasing the mattress and he was great answering them it took awhile for me to decide on what I wanted . And finally I decided to buy one thank you again .
-
August 2023 by Jesse Helmers
Bought a Memory Foam mattress from here. Melanie was my Sleep Expert, she was not pushing and helped me get exactly what I wanted. Will definitely buy from this store again in the future!
-
August 2023 by TODD BROWN
Chase helped me out a ton!! He let me know all my options within my price range (i was definitely on a budget!) and he even looked at other stores for me and was very knowledgeable on all there was too offer. He gave me a great deal and I walked out of there in less than an hour with delivery set up and the perfect mattress for me personally! Great service and very personable and made sure he answered any questions I had. Definitely recommend going in on a quiet Sunday morning, thanks Chase!
-
August 2023 by Robert Schrader
Only went in to look at the Purple brand and see if we liked it. We were educated on the Purple brand and able to compare it to other brands to make the most informed decision based on our needs. Thought about looking elsewhere but when you get customer service and education at this level, didn’t feel we needed to look elsewhere. This kind of service is rare in today’s marketplace. So impressed with Chase, our sleep expert, that is seemed only right to buy from him. He put in the work, learned our needs, and put us in the set-up we believe will be perfect for us. Thank you!
-
August 2023 by denise chase
I went to the metro crossing store to look for a bed for my spare room. I wanted something nice but not overly priced. Chase was my salesman and I am so happy I went there. Not only was Chase very helpful but he was very knowledgeable with the products and met my every need. I would not hesitate to recommend this location and Chase. This was one of the most pleasant shopping experiences I've ever had
-
August 2023 by Elle D.
I have met Chase a few times now and every experience has been above and beyond what I could hope for. He is one of the few people left in the customer service industry who really cares about his job and it shows. He is sweet as pie, accommodating, explains things clearly, not pushy, and just an all around fun guy to talk to. The store is clean, and organized well. I will never go anywhere else to buy my mattress, and I tell everyone I know to go there.
-
August 2023 by Michael Bruning
Chase was awesome. He had a great sense of humor and was able to answer all of our questions. Great experience!
-
June 2023 by Leo Young
Chase was a real delight to work with on our purchase. He never pressured us into making a purchase and was very patient. Chase is a compliment to the company. Thanks Chase.
-
June 2023 by Mary Jane Gilbert
We had an excellent experience at Mattress Firm in Council Bluffs. Christian was so knowledgeable about all of the mattresses and very patient with us. We were slow in deciding but are very happy with our choice. I highly recommend this store!
-
June 2023 by Brittani Hunt
Ron has been amazing for years! This will be our 4th mattress that we have bought from him over the years! 4 mattresses might sound like a lot! But it was never from him leading us into the wrong direction! He always got us into the perfect mattress that we could afford at the time! We were finally able to get us a “forever” mattress this time & we’re so excited! Ron is the most kind & helpful man! He’s always super down to earth & isn’t afraid to tell you his opinion on mattresses & accessories to make sure you really know what you’re getting!
-
June 2023 by Sara E Keith
I came in on a whim hoping to find an affordable twin box spring. The person who helped me was so nice. He went the extra mile to find something in my price range. Its so nice to be treated well no matter how much you spend. Most places wont bother with you if you're on a budget. They definitly will be who I go to for my next bed. Very professional and personable.
-
June 2023 by Alycia Timm
Melody and Chase were so great and helpful! Great customer service would recommend checking them out!
-
April 2023 by Amanda Randolph
We walked in and were instantly greeted by Chase who led us to all the right beds, gave us a great deal, and overall had a great personality. The overall experience was amazing and I couldn’t recommend this place or person more!
