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March 2024 by Gunslinger Transport Dispatch
Never and ever go to fix your truck to this place. We go there and asked if they have used tires for our trailer. They said yes they had. But after some time they informed that they did not have used tire and we asked them if we can leave then but they said we can leave after we pay 102$ for mounting and and dismounting the tire. The lady who represented herself as a manager was very rude and she screamed us saying that we had only two ways to pay it or put new or recap tires, she tried to threaten us with calling the police. We said okey put two new tires then. But after sometime they again told my driver stating that for putting new tires log stud and log nut was damaged. We were sure it was their fault when i tried to talk with Manager lady one more time. She refused to talk with me because she knew it was their fault. Please stay away from this place because the lady in the office and lady who represent herself as a manager is too rude with bad behavior. Plus their mechanic doesn't know what they are doing. They know only damaging the parts instead of fixing it. if i could 0 stars, i would put 0 stars here.
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March 2024 by Gregory Brown
Well usely the TA gives Great service ?, but the Council Bluff IA is a little slacking. We'll the Guy at the Feul desk is,but the lady's up front is very friendly and nice,,clen showers and Restroom ?, but the Fuel desk guy is why it gets a 3,maybe 2,1/2.,,,no water when you pay for parking.
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February 2024 by Charity Kerperien
If I could give a lower rating I would. Place is dirty, inside and out.
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February 2024 by Dean Rasul
It's 2nd time they're not being serious. 1st time I waited for mechanic from 4am to 8am and he came and tald me he has road call, he can't help, me I need to wait another 4-5 hrs.2nd time I called them, they said come we have 1hr wait, I drove from Fremont, NE and they telling me they're all booked. They cannot take me in. After I mentioned that I called you guys, fat girl told me she didn't talk to me, she cannot help me.GO TO HELL !!!
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January 2024 by Aaron Brown
No restraunt no hot food no coffee no hot water in showers parking lot horrible shop bays are to small to pull tractor trailer in due to being built during the cab over days you would think ta would fix this place. For years it’s been neglected and reviews have been posted. The lot doesn’t get salted I slipped and fell. Came in to get new glad hand seals put on they changed the entire bracket. Still leaks now back in getting them replaced again. There’s no where to sit while trucks getting serviced. Layout is messed up you have to go down a tiny hall way to get to the shop. There’s two bathrooms in the game room and they are both locked. There’s nothing to do here. There’s trash all over the parking lot the bins are all full and have been all week. The electricity isn’t up to code. There’s no warning when walking in and out of the shop about steps someone’s going to get hurt and sue this place for millions. There’s no def there’s no windshield cleaner. The lady making coffee was really nice but the coffee was out and the creamers were out I let her know. As dead as this place is you would think they wouldn’t run out of that stuff but at the same time they need more staff and a manager to step in here and get things done pilot managers are far far far better at making sure the stores are ran correctly clean and just a hole in the wall like this place and it’s showing. Do something ta this place needs a restaurant, parking lot paved or at least coated, drivers lounge, hallway widened, more staff, bathrooms unlocked remove the game room and put in a drivers lounge, fix bathrooms most of the toilets are out of service, the shop needs to be bigger so trucks can get in with a trailer. The shop has no chairs to sit down unless you go behind the desk.
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January 2024 by Northern Eagle
Worst place to get work done . Just for giving the estimate charges ( $68 ). I already told the guy that trailer wheel seal is leaking . They said to pull the truck in the bay so that we can give u estimate for the work . They were charging too high so I don’t want the work to get done from this shop . Then they said u have to pay for giving the estimate for the work . I paid $68 . So before getting any work done ask them r u guys gonna charge for giving the estimate for the work ..!
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December 2023 by Willie Smalls
The worse place to ever go to get any work done. Education is a most the guy at the front desk guy is special ED an just about all the mechanics walking around like there zoom out on dogs the ladies in act like pothead an lazy an the hold Environment was so sad Noone working just getting free checks an I truthful think there some bad business going on there
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December 2023 by John Cooper
NO Restaurant, There is plenty of parking, Showers, and Laundry, Showers and Laundry is upstairs
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December 2023 by Bolo Bolon
I can't tell you much other than it seemed clean, or at least the bathroom did. I didn't buy anything in there...
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December 2023 by Jarell Meriel
I called earlier before I got to the truck stop for some tire chains and a lady named Megan helped me. She was very helpful and patient thank you so much!!
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October 2023 by Chrishawnda Bostic
The guy in the service department said he wasn't doing anything else today, after inquiring on a PM. It wasn't even 5:00 pm yet. Hire better staff that wants to work! Fire that lazy bum!
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October 2023 by Radu Matran
Lot is pretty damaged with a lot of holes, no restaurant and staff is pretty helpless, a little bit disappointed TA
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October 2023 by Pawel Dabek
Hate and discrimination be aware !!!!I stop to get fuel to my semi truck I spend a lot of money for that that woman working there looked at me with hate and she was rude !!!
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October 2023 by John Farrell
A joke flat tire 4 guys and 3hrs to change a tire...all staring at it...never again..I will limp my truck before I have a ta fix my equipment and they don't come 2 work til 8 to 830 so don't b in no hurry...piss poor management..in 26yrs plus what a joke don't care about owner operators all 4 big box companies
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October 2023 by Leo Cabrera
Water for showers are colder than warm. Sad. Not to mention at a truck stop for people who drive during all times, @6am there is NO COFFEE or hott food ready. Sad sad situation.
