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August 2022 by M L
Doing business for 20 years they have the best customer service in the state of Iowa
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October 2020 by kenn Peterson
Been with ISSB for 20 years. They have consistently gone out of their way to be professional, considerate, and friendly even though I have never been a large depositor. I have checking, savings, and HELOC loan with them. All great. No complaints. 4 stars!
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June 2019 by A C
I do not recommend ever banking with this bank because of the service I receive when I walk into the door. I am a full time waitress and tend to have a lot of bills to be handed in, but when I take the time out of my own day to separate each and every bill and put them in order and all facing the same direction the same bank teller I have every single time I walk in that door is so rude to me. Her name is Natasha and she makes me feel like an absolute burden to go to that bank when all she has to do is count my money because it's already separated and facing the right direction. She is extremely rude to me and always asks me in an extremely rude way how much money is there.. Isn't that her job to count? You work at a bank? I will never be walking in those doors again because of that bank teller making me feel so awful and I will be banking at a different bank from here on out.
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May 2018 by Yoland Porter
I enjoy the art displayed. Convenient location. Delicious complimentary cookies and coffee are a nice treat while conducting banking business. The tellers are polite and efficient. I.S.S.B. is a greatly appreciated business in Creston!