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March 2024 by Rodney Tincher
Best crew in town!! Never disappoints, thank you again!
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March 2024 by Austin Ceja
Made an appointment. Open schedule. Yet, they say they cannot perform the appointment because I'm new? What a bunch of nonsense. The schedule is open, the work is there to be done. What customer service! Lol. What a damn joke. People don't want to do the job. Why did you apply to do nothing then? Taking my business elsewhere.
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March 2024 by Joe Nache
Sarah and Samantha are great to work with! awesome staffGreat energyGreat environment
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February 2024 by Jeanetta Lindsey
Place was clean, employees were nice
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January 2024 by Brittany Offutt
Sarah and Samantha were very helpful and professional. They made our visit easy and quick.
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December 2023 by Michele
I thought twice about writing this, but opening my bag with my box of contacts and seeing the second pair of glasses I ordered thrown in the bag with no case was the final straw. First day I left paying $190 with a free eye exam with one pair of glasses and I had assumed, my contacts ordered. When I did go to get my first pair of glasses a very nice associate showed me a second pair identical to the ones I ordered, also on sale, so I ordered those. When i had realized they didn’t order my contacts, I admit I wasn’t very happy. I decided I would wait until the never ordered contacts and the second pair of glasses I spontaneously bought, came in. I live outside of the Quad cities. I go in to get them today and it was immediate snark. I had braced myself for the retaliation that I was going to get for their mistake. One employee had offered to ship them last week and I said “no, thanks though, you don’t need to do that, I’ll come in soon.” I say my name and just as I thought, rude. It was like I was the bad guy. The lady actually told me “we were getting ready to ship your stuff back”. I said,” even after I paid for it?” She was like “yep.” So I was being nice after you messed up twice, I had to make three trips and you were going to send my stuff back? I don’t think so. So I spent over $400 (that includes a free eye exam!) and my discounts from the club and you would send them where? The land where paid for contacts and eye glasses go or were you just being mean? That was glib and unprofessional for grown women. We choose to work with the public or not, competition is everywhere, do better.
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December 2023 by Dana Moss
Dr. Patel is fantastic. Had a remote exam and she was thorough and just a delight. The entire staff, reception, pre-testing, OCA, opticians and management are really knowledgeable and wonderful at what they do. Much appreciated experience.
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December 2023 by Tadd Miranda
The staff here was so wonderful and helpful! Amber, Sarah, & Julian literally had me smiling through the whole appointment would highly recommend to anybody!
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October 2023 by Tara Liggett
Sarah was so great helping me get my new sunglasses ordered for my vacation :) They look amazing!! I absolutely love them!! I would definitely recommend talking with her with any of your purchases, she is great at what she does!! Thank you again for all your help Sarah, you rock !!
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October 2023 by Michelle Howlett
I went in to get my first pair of glasses for the buy 2 pair for approx $140. There were extra charges and I left with a bill of around $300. Part of this was a warranty they sold me good for the first year as the prescription expires in a year. First, they don't fit you for the arms of the glasses but rather heat and bend. In a few weeks they were slipping down my nose then broke. I took in to get fixed with the warranty I had bought. They said to buy the hard case so they wouldn't break again and I did. They broke again in a few months. I took in to get fixed again as i had the warranty they sold me but was told that the warranty although good for a year was only good for a one time use!!! They said i could buy more frames for $79!! LESSON LEARNED!! DON'T BUY THE USELESS WARRANTY!! DON'T BUY THE JUNK GLASSES!!
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October 2023 by Human Twotwentyone
Dr. dunne is extraordinarily wonderful. She's full of positive energy, and I've never experienced another human that's brought me so much joy.She's an extremely knowledgeable doctor and really cares about not only her patients, but everyone.
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September 2023 by Michael D.
Daughter stepped on only pair of glasses 300 miles from home. Staff was AWESOME!!!! Fixed in less than 30 minutes and almost like new. My new heros. Can't thank them enough.
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August 2023 by Al Barnum
I went to get glasses tightened the young woman Samantha was very helpful and pleasant it was such a pleasure having someone nice in the retail business for a change. Awesome experience.
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August 2023 by ginnyroberts16
Staff is AMAZING! I had a crying baby and they helped to entertain him the entire time. They were friendly and efficient. Samantha and Michelle are both fabulous and worked to give us a good price!
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August 2023 by Timothy Fisher
Dr. Dunne and the entire staff were amazing. They took my last minute reschedule in stride and squeezed me in without any hesitation. I will 100% be back for my next exam and glasses purchase. Special thanks to the lady at the front (didn’t catch her name) who was very wonderful and helpful.
