-
February 2024 by Linda H.
Tv was supposed to come and be installed yesterday. Never came and never heard from anyone.. went to iowa city store where we bought it and they said it had to come from Davenport. Try calling. What a joke!!!!!!!! Won't bother buying from them again!!!!! Shop local had a new meaning for me!
-
February 2024 by Jerry N Serrano
All we're very helpful, found the best price for what I was looking for.
-
February 2024 by Brian Klinge
Scheduled a remote start install and was extremely happy with their service and professionalism. The tech took the time to set up my profile and app for the LTE version and explained all functions.
-
February 2024 by Alice Kenyon
They had what I needed and helped me find it. Priced well, too
-
January 2024 by Emily Lewis
I thought I've had bad customer experiences before..this takes the cake. My phone has been broken for awhile and I need it for work..I waited a good week to get an appointment with the Geek Squad. I get there, everything goes well. They said they'll call me when ready in an hour. I wait three hours, and try to call. Only to find out you can't contact the store-only some online caller center. So I travel there, WASTING more gas, to see them scrounging for my phone, unable to find it. Once they finally do, they tell me it wasn't even touched. I was obviously upset, my phone is still broken. So i ask for the manager...some kid walks up claiming to be a manager, and asks "Do you have a question?".......I tell him why I'm frustrated and HE WALKS TO THE BACK WITHOUT SAYING ANYTHING AND HIDES. What in the world was that?! He never came out. No solution, no help, no "we'll make this a priority", nothing. To say I'm disappointed is an understatement. That was so pitiful I started laughing. The "manager" ran away and couldn't even say anything to me. Never coming back to any Best Buy.
-
January 2024 by Aly C.
Aly was so helpful I actually don't think I would have been able to coordinate my order had they not been so helpful anytime you need mobile device customer service definitely look for them !!!!
-
January 2024 by Will Hollis
I recently had a radio installed in my F150 and everything went great. From the store manager Tracy to Adam who did the installation, professional and incredible customer service!! Best Buy is lucky to have you both, keep up the good service!
-
January 2024 by fred stamer
Knowledgeable tech on the floor. Geek Squad equally knowledgeable and helpful. Overall, great service and quick turnaround!
-
January 2024 by Austin (techwizaustin)
The only local place still around to get a decent computer like CyberPower PC. You have to be careful going to other stores like walmart.
-
January 2024 by Paula James
Sell starters but don't know how to install them yet big signs saying they do. Advised to go to Iowa City to get it installed. Take down the signs, please ?
-
January 2024 by Jim Wilson
The staff is very helpful here
-
January 2024 by B Williams
Done with Best Buy.
-
January 2024 by Kelly M
Kind of slipping there a little eh Best Buy? Since dropping points is there a reason to return? Practically zero information when trying to buy a TV. To be a specialty store you have to try harder.
-
January 2024 by Jeremy LaCamera
Usually do in store pick up. The service at the pick up counter is reslly slow and seem a very unorganized.
-
January 2024 by chetosnketcup 1
What can I say about a billion dollar tech company, a company that would NOT get on the phone WITH THEIR OWN customer service to figure out WHY my order had been cancelled, and why the purchase amount was $0. I spent $3300 IN CASH, and when I needed a refund could only refund $800 or less in cash. I waited 2 weeks for a check in the mail. Needless to say, I went and got all $3300 cash refunded, $600 at a time.
