Best Western Plus Steeplegate Inn offers a mix of experiences for its guests. Many appreciate the friendly staff, clean and comfortable rooms, and the great value for the price. The breakfast is generally well-received, with particular praise for the yogurt dispenser. However, some reviews mention areas for improvement, such as low water pressure, musty smells in certain spots, and the need for updates in some parts of the hotel. While some guests have enjoyed multiple stays and highlighted the quiet and safe environment, others have raised concerns about maintenance issues, including mold, noise from the air conditioning, and cleanliness in common areas. The closure of the restaurant and bar has disappointed returning customers, and there are mixed feelings about the overall condition of the hotel. Despite these challenges, it remains pet-friendly and offers a cute pool area. Overall, opinions vary, with some guests recommending the hotel while others express dissatisfaction with their experiences.
Overall, very good hotel. Breakfast was great (loved the yogurt dispenser!), room was clean. The water pressure was noticeably low, but still did the job and some areas had a musty smell - not bad things per se but could be improved. Great value for the price.
September 2025
Was a great stay, the staff was excellent, room was clean, and fit our needs. Excellent breakfast. Will stay again.
August 2025
Rooms had mold and there was a distinct odor to the place. Good breakfast though.
