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March 2025 by Rae Peters
Service was excellent, from walking in the door to walking out. The only problem I encountered was narrowing my selection down. Great variety of boot styles. I can't wait to return to shop for some jeans!
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December 2024 by Bill Bigelow
Do better. Mismatched boots was toldcthey could match if they ordered it online from the counter. Just to retract and say they couldn't guarantee the same color when we sat in line for 15 minutes. Smh
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November 2024 by Becky Winkler
Purchased several items I'd been looking for! The employees were helpful and friendly, as usual 😃 Leyton went above and beyond for us!
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October 2024 by Michelle Graham
Was on vacation and decided to buy my husband a fitted cowboy hat. Because he wasn't there. I was having some struggles getting his proper measurements. A woman was able to help me out and explain to me how to fit the hat better when I get home if it was too loose for my husband. She explained how to take care of the hat and everything. I really appreciated the time and effort they put into helping me. Very clean store. Lots of things to look at and phenomenal staff.
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September 2024 by Susan Woodruff
Just had a wonderful experience at the Davenport Boot Barn because of the lovely and sweet Gabby! Gabby was attentive and very friendly, and made our shopping experience very enjoyable, thanks Gabby!!
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September 2024 by peter sumagang
Lot of Boots to choose from. Never mind the price, just pick what you want.
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July 2024 by Richard McConnell
Love the boot barn just wish there was one closer to Peru, IL
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July 2024 by Lee Weber
Great assortment of merchandise and great staff. Definitely a must if you like western wear.
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May 2024 by DAVI Simms
Great sales staff
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May 2024 by Amelia Lick
I normally love boot barn however the last time I was there I didn’t have a good experience at all!! I bought a pair of work boots being told I could bring them back if I didn’t like them, worn them for two days brought them back because they hurt my feet so bad I couldn’t stand it and they would not return them or exchange them so I was stuck with them and had to spend more money to buy another pair. I’m on my feet 10-12 hrs a day walking on concrete.
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May 2024 by DAVID Simms (Guitar Dave)
Great sales staff
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April 2024 by wyman martin
Good selection of boots, both cowboy and work boots.
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April 2024 by Brian Bielke
Nice Store, good selection, but the absolute worst customer service if ever had a Boot store. Only one employee even acknowledged I was in the store. While waiting to check out, every employee left the registers. Left behind about $200 in merchandise.
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March 2024 by Mr. Johnson
Very knowledgeable and helpful staff,coming back to get a stetson.
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February 2024 by Trent Slayden
After 10+ years of using Boot barn I'm very disappointed. I own a business and signed our business up for future discounts on my employees for boots and work apparel. We all got new boots on the same weekend. The boot barn really kept pushing Cody James boots to me but I wasn't impressed with the quality. I asked why he liked them and he said it was their "house brand ". One of my employees ended up purchasing cody James and within 3 weeks the leather has worn through on the toe. He went back to see what could be done and they told him he is too rough on them and wears them too much. They then proceeded to make HIM buy a product that you paint on the toes of your boots. It's very ugly and honestly overpriced. I don't understand why they wouldn't take care of this purchase when it's obviously poor quality leather. ( if it is leather). We won't be going back.
