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March 2024 by Michele calef
Every single time I go to this Dunkin they are out of something. Now here it is 5 in the afternoon and I go there to order grilled cheese and they tell me sorry we've taken down the grill already .... like really you don't close for another 2 hours...
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March 2024 by Ashley Mielenhausen
Best coffee! This is my favorite location with the nicest staff.
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March 2024 by Kelly Green
Consistently their donuts are stale. And for the prices they're charging that shouldn't be the case. Ben Affleck does not have discerning taste.
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March 2024 by Brianna Hahn
I don't like to leave a review off of one experience so this has happened a few times now. There has not been one visit where one or the other wasnt an issue, usually both. First, I will say the service is hit or miss. Lately though it seems to be going really south. Meaning they're quiet rude for no reason. Second, I order matchas and this used to be the best place to get one.Not not so much anymore. The quality has gone down like the service. They come out very milky looking. And when you order a large the cups are not filled. You might as well order a medium because I caught them one day make my large in a medium cup, with ice and then transfer it to a large cup then adding more ice. I once pointed out to the lady at the window how much it was missing and she said I can add more milk? How about more tea like I paid for. The doughnuts and munchkins are always stale, the hashbrowns taste burnt but are mushy. The sad part is they are hardly busy when I go and still get lousy service. They should close the doors already.
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March 2024 by Hayley Becker
It took 25 minutes in the pickup line to receive my order, workers were standing around staring at the others actually working, one of the workers was wearing a crop top and ultimately didn't look presentable at all, another one was picking in her armpit and then turned around and made a drink, not washing her hands before proceeding to make the customers drink. The long wait had people leaving the line and going elsewhere. Ultimately the acted as if they were all new and didn't know what was going on.
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February 2024 by Hannah Healey
Ordered three donuts, two lattes with caramel, and an order of hash browns. First I get the call that they don’t have any caramel whatsoever for my drinks. Fine, I get it. Then I get told that they don’t have any of the Boston crème donuts. When my order arrives, I never received any of my hash browns. Won’t be ordering from this Dunkin’ again. Maybe you guys shouldn’t be open if you don’t have any of the items on the menu.
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February 2024 by Corinne Parkinson
They are always out of something you order. Either it's we can't make hot drinks, we don't have any munchkins right now, we don't have eggs, we are out of jelly donuts, we don't have any old fashion, we don't have and caramel sauce, we are out of pecan syrup, take your pick. This is by far the worst dunkin I have ever gone to. You are better off driving to the one on 53rd. At least they don't usually give you days old donuts. Corporate needs to shut them down and get new trained staff.
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February 2024 by Tony Knaak
Don't waste your time.I've been told at least 3 times there that,"We can't make hot food here this morning..."That's at least half the menu....Coffee at that location doesn't taste the same as others and the drive thru is dirty.
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January 2024 by Nick Castillo
What a joke. Stale donuts, soggy hashbrowns, and trash coffee. Had the unfortunate luck to deal with "Big A" and her lack of customer service. Went to ask about the stale donuts and she just laughed and slammed the drive window. After sitting in suspense for about 5 minutes they said they'd get me a refund. The manager said she was aware of her attitude and that she's not a great team member. I'll stick to Starbucks from now on.
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January 2024 by Jon Popham
On a Wednesday morning at about 10:30, I was served four donuts that were simply stale. When I pay more than a dollar per donut, it's not outrageous to expect fresh donuts. Mine were very dry and flavorless. I would have taken them back but I used the drive thru and I was 10 minutes across town before I realized how bad they were.The coffee was ok but the person taking my order/serving me didn't even remember my cream and sugar request.
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December 2023 by Larry Anderson
Went there this morning to get donuts, must have been yesterday or the day before donuts, dried and stale. Libby not open so you can’t see what kind of donuts they have. Not going
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December 2023 by Ty Bender
The last 2 times I have been. First time Vegas was burnt and today got doubt holes and they are rock hard. Not going back.
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December 2023 by Hannah Carey
Great customer service today from staff! Don’t have names but it was around 10:30 am. Made my dogs entire day from the pup cup!
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December 2023 by Nathan Carmichael
I went to this location at 5am this morning and I was incorrectly under the impression that the service would be good and that the donuts would be fresh. I spent $57 on 50 munchkins and a dozen donuts. ALL THE DOUNTS ARE STALE! THEY ARE HARD AS ROCKS! What a huge waste of money! I will never go to this location again! The woman that was there was also rude and did not get my order correct the first time. I would give ZERO STARS if I could!
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November 2023 by Jodie420
To expensive use to love