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January 2024 by Caleb Heiar
Service here is excellent! They went above and beyond for my repairs!
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January 2024 by Jerad Welter
Absolutely awful service. Nobody knew what was going on, they told me it would be a couple hour project, I returned in 4 hours and they hadn't even started. They couldn't get me an itemized reciept. It's been 2 months and they still haven't gotten me one. Run far away from this place.
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January 2024 by Mike Botts
On my way home Tuesday during the snow storm I began losing air in my rear tire. I limped my truck to Firestone and found they were closed do to their system being down. I arrived the next morning when they opened and was greeted by a young man at the counter and a technician who were both courteous and very helpful. They assured me they would get it taken care of right away. They called mid morning telling me my truck was ready and had plugged the hole. Both pre and post repair interaction was a positive experience.
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January 2024 by Amy Young
I was in a panic with bald tires and a snow storm blowing in. I called Firestone Complete Auto care and spoke with Eldris. He was very knowledgeable and reassured me that their team could get me back on the road with safe tires the same day! Chad at the counter was also very helpful. Pleasant and answered all of my questions. I can't thank you all enough for my safety and peace of mind at such short notice! Highly recommend Firestone Complete Auto Care!
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January 2024 by Brenda Brand
Very efficient,helpful and keeping me updated on my service or if they find other issues that need addressed.
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January 2024 by Doug Davis
They made an appointment for me sooner than I expected and when arriving early for my appointment, actually started on the service sooner and got me out quicker than I normally would have.
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January 2024 by Morgan Smith
I had picked the wrong tire online, and they helped me choose the right one. All three people I interacted with were very nice! Very helpful and done in a timely manner. My appt was at 8 on 12/30/23 and everyone there was very nice. Would go back again for my next tire.
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December 2023 by Sharon Stokes
Excellent customer service, great explaining next steps, super job and the prices are very reasonable.
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December 2023 by Jennifer Ohrt
Awesome and quick service! Highly recommend. Super friendly and great priced!
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December 2023 by Karen Smith
AMAZING experience! Mechanic went above and beyond and saved the day with replacing a lugnut!
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November 2023 by Kayla Mulvaney
I paid over $300 to get my tie rod end fixed and was still having the same issue. Went to a different place for second opinion and the SAME tie rod end I get “fixed” is LOOSE! Never going back!!
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November 2023 by KENNETH GAMMONS
Very impressed with staff. While on vacation we Blew a tire on our 2023 Kia Sorento and found they had our size for our car.Arrived at 8:30 am on Saturday Veterans Day. They said they would fit it in.9:30 received the call it was done. Counter folks were great and pleasant , very impressed with this facility.Thank you so muchKen Gammons.
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November 2023 by S Jordan
Great place. Have gotten my work done here for years. However in the past year or so they hired a new guy at the front desk. Hes a moron. He doesn't know anything. If you call he doesn't listen so you end up repeating yourself several times.
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October 2023 by Dr. Mohammad Shamsuddoha
Didn’t get direct service. Will try them one day. Hear they are expensive and have some bad reviews.
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September 2023 by Shelly A.
We are in town for just a few days and had a flat. We called a few other places but they couldn't help us for several days. We called Firestone and Eldridge helped us out in just a few hours even though they had to order the tire from another location. Eldridge went out of his way on his day off to go pick up the tire so that our trip wasn't delayed. Unbelievably friendly and helpful. They had great communication and both emailed and called as soon as the tire was available. And the price was super reasonable!!