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September 2023 by Stephanie Siow
Great service
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September 2023 by kristin mcguirk
Friendly staff. They know what their doing when it comes to phones. Very helpful.
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June 2023 by Jimmy Purdy
Everytime I go in this place I feel like somehow I'm being ripped off. But they get me hooked up everytime.?
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April 2023 by Mamacita Jones
The guy from Mississippi is great, I think his name starts with a D. He was working fast and with multiple people. Got me a port in really quick.
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July 2022 by Roberrt Sird
Place is horrible guy at counter no help at all recommended the one on Kimberly
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May 2022 by No Name
I previously went into the metro in East Moline to port my number over and get a new phone. At first everything was great until my port didn't go through, I spent 5 hours on the phone trying to port my number over, still no success. Frustrated I called the store where I purchased my phone and explained what was going on, the store Manager of the East Moline store told me I couldn't return my device that the owner doesn't allow it, well it clearly states on the receipt that you have 14 days to return your device and you'll receive a refund. I walked into the west 4th street store and explained my concern and how I wanted to return my device ,Melvin was able to fix East Moline mess up and keep me as a customer.
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January 2022 by Akash C
Horrible costumer service on the Phone rushed me off the line.
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July 2021 by Jerry Sanders
Couldn't help me
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June 2021 by Tom Decker
They were very helpful in fixing my phone that I just bought
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September 2020 by Tyraine Bostic
I really enjoyed my first experience but i am no longer with metro pcs because amanda became real aggressive upon me explaining my frustrations about some of the policies shes was moving her body in an aggressive manner and also yelling and as a business owner myself i wouldn't want anyone like that working for my business at all. She does not know how to handle situations in a formal matter. I will never feel comfortable walking into that store again she also down talked another phone company which i though was very disrespectful.
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June 2020 by Marjean Young
Amanda went above normal customer service and gave me a GREAT deal.
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April 2020 by Kurtis Depauw
I talked to Andrew and he was very informative and simply very easy to talk to. He also said he loved me when I said it to him. Haha I enjoyed our interaction.
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July 2019 by Alyssa caprice
SUPER AWESOME CUSTOMER SERVICE HERE! THEY ALWAYS HAVE GREAT ENERGY AND ARE READY TO HELP OUT WITH ANYTHING! THANKS ANDREW & NICK!!!
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July 2019 by Amanda Skocz
Such a wonderful experience! Great customer service & always friendly. They hook you up!
