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November 2023 by mchael11
BEWARE! BBB complaint made. Dropped my vehicle off 10/10 for brake repair. Quoted $328.00 for back brakes. Received a call that front and back brakes were bad and needed rotors, calipers, pads despite just having front brakes done. I agreed to back rotors, calipers, pads. Picked up vehicle days later. Battery fried, alternator fried, lost the lid to my brake fluid. Did not put new rotors on, they are covered in rust, no pressure in brakes due to not being bled and dirty brake fluid with no lid on. They charged me $590.00 and did not complete services they charged for and would not engage in a conversation when I called. Had my vehicle inspected by another mechanic and was told I was rippped off and to turn them in. Charged for rotors, did not complete safety services, front brakes are fine. Do not need repaired despite their recommendations.
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October 2023 by Jeff Sandberg
Thank you for fixing my vehicle , took it on a trip today and it drove great ! I really appreciate your honesty with what needed to be done and I will be back for future repairs! Your pricing and work that was done is excellent ! Thankyou again !Service: Steering & suspension repair
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September 2023 by Colleen Bird
Thank you for going above and beyond and fixing what the dealership messed up. Thank you! I’ll be returning.Service: Steering & suspension repair
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July 2023 by Angela Brown
The staff was amazing. Made me feel very comfortable. Inspection was very detailed. I would recommend. Will definitely be having my car done by them.
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April 2023 by Pretty D.
The gave me a quote and then added shop fees and other things after the quote. If there are fees associated with the work being done, they should have been up front about it.
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February 2023 by Mr. Green
Good honest work! i really like these guys, I never question the quality of the job done when I have the job done at Montes... Pay an average price for above average work!
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February 2023 by Vicki Wallace
Fixed my car completely! Got my car back real fast!! Worth the money! I will come back!??
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October 2022 by Pixgeek Photography
This is the most professional business ever. I have been taking my cars here as long as I have been driving. If work needs to be done, they have reasonable prices and have always been straightfoward and honest.I trust this business for all of my car needs for alignment, ball joints and tire rotations. Highly recommended. Thank you for taking care of all of my vehicals when needed. I am not going anywhere else for these services! They are fast with great quality workServices: Wheel alignment
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October 2022 by Tab
Any work completed by Monte's is done correctly!This business deserves 10 stars for their honesty and integrity!They have our brake and alignment business as long as they are in business!
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October 2022 by Jgirl 57
This is the most professional business ever. I have been taking my cars here as long as I have been driving. If work needs to be done, they have reasonable prices and have always been straightfoward and honest.I trust this business for all of my car needs for alignment, ball joints and tire rotations. Highly recommended. Thank you for taking care of all of my vehicals when needed. I am not going anywhere else for these services! They are fast with great quality workServices: Steering & suspension repair
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August 2022 by George Mccord
They are a professional car repair service. No pressure to up sale and they give you the repair estimate and let you decide. They repaired the front end of my old Buick and it's running like new.Services: Wheel alignment
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June 2022 by Tab M
Any work completed by Monte's is done correctly!This business deserves 10 stars for their honesty and integrity!They have our brake and alignment business as long as they are in business!
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June 2022 by John Davis
Great customer service got my vehicle all fixed up. Thank you! I will be back again when needed.
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December 2021 by Eric Curtis
On time. On budget. Great rates. Very friendly and professional. Took my Dodge Nitro there for front end suspension work. The work met my expectations. The professionals, punctuality, and price blew my expectations out of the water. Even gave me a heads up on some maintenance that's not needed yet, but coming up soon, so I can plan for it... Without pushing me to do it now. Will definitely use them again. Would definitely recommend them to others.Services: Steering & suspension repair
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October 2021 by Tom Hasken
Really can't say this was a good experience!!! I blew the group of brake lines on my 2006 Chevy Silverado on Thursday. I had the truck towed there as it was close to home. I was gone for the weekend & went to check on the vehicle on the following Tuesday, to find the passenger door caved in from something obviously backing away from Monte's shop. Brian said he had no idea what happened. They have a security system, that I was told " not working correctly" & he means to get it fixed. I found him very vague in details & offering any help or cooperation. He made it clear it didn't matter to him. I had the police dept. come up & Brian was the same with them... No Help. So at this point my truck has about $1,000.00 damage & I still have a truck with NO BRAKES. Not wanting another tow bill, I had them fix the lines, My final bill with a full100% parts mark up was over $900.00. No discount or deduction to help out. Very poor customer service!!!! No sign that says vehicles on premises are at owners risk, damage, or expense. Overall this experience really disappointing. I feel I was overcharged, ignored & my truck door was badly damaged. I can not recommend this business to anyone.