-
January 2024 by Francisca Oelerich
Science Diet, Yes please.
-
January 2024 by MaryJo D
UPDATE 2023: Trainer Debbie Young is still fantastic.Trainer Debbie Young is superb, knowledgeable, patient, and accessible. We truly enjoy and learn so much in each class. Petsmart class policies are wonderful, too. We highly recommend taking dog training classes at this location!!!
-
January 2024 by Mary R
This store was actually clean. The young lady was very helpful and courteous. She helped us pick our baby bearded dragon. I'm experienced, she actually let me hold her and check her out. Other stores won't let you, but if I'm going to buy it, I should be able to hold and examine it. Finally, a good experience at Petsmart.
-
January 2024 by Kelly M
If you like your pet and insist on spending a fortune, this is the place to go!
-
January 2024 by Cindy Osburn
Don't buy fish here without putting them in a hospital tank for 2 weeks. Lost a tank full of fish to Ick. They were 5th generation. Added 2 agae eaters, and 6 days later, my fish are all dead.
-
January 2024 by Sierra Phillips
Tried to make an appointment to get my dogs nails trimmed on the website, but it's walkin only. Drove an hour to this store to read a sign saying we need his vet records. It's our first time doing this so, understandable. Went to the shelter we got him from and got the vet records. He is from Oklahoma and that's where his paperwork is from. "It's not signed by a vet tech" and what are we suppose to do for that? We have never been to Oklahoma, how would I get the vet tech to sign? Absolutely no resolution. Waste of time, FOR A NAIL TRIM
-
January 2024 by Trish Simmons
I drive across the river to go to this one. It is cleaner, friendlier and more inviting than the Moline location. Elmore PetSmart I never stand waiting for ever for some crickets either. This location is just overall better than another pet store in the area.
-
December 2023 by Kaija Anderson
i got a fish just about when they closed and they were very excited for me and very sweet
-
November 2023 by Lorey Thomas
Called in advance to check if they had something in stock as I live over 2 hours away. They told me they'd pull it and hold it behind the counter for me. Was waiting on a cart for me when I got there. Thanks
-
November 2023 by Sue Cunningham
I arrived at 6:55am for my 7:00 appointment.2 groomers, one stood with a scowl on her face as I waited to be checked in.Never spoke the entire time. I waited patiently for 14minutes and as the first groomer finished I heard her tell the client I am Anita and I will be your groomer, it will be 3 to 4 hours.When I finally was waited on I questioned if my dog was going to be groomed by her since we requested Anita when I scheduled the appointment. I drove 40 minutes to arrive at 7:00 so my dog was first to be groomed for nothing.I do not believe that Anita was going to groom my dog and there was no way that the miserable woman that did nothing to help us was going to groom my dog.Very disappointed and I left with my dog snd will no longer shop or schedule appointments at PetSmart.
-
October 2023 by James B.
I was in the store about a month and a half to two months ago and I was getting some crickets for my long tailed brown lizard and I went over to where the crickets are and there was no one there that works at the store so I went around the whole store to look for someone else And couldn't find another worker except at the register. So I went back over to where the crickets are, and pushed the button that says push for assistance. I waited, pushed it again and again and again about five times and waited a total of about a half hour and no one came so I went over to the register and asked the lady if she could page someone from the back room and she said it'll be a minute I gotta help these like 20 customers first that she was already ringing out and the customers in line said she could page someone but she said no I'll have to wait. So I stormed out after yelling at her and I've been going to Patco down the street ever since. Petco is way way better. I do not recommend shopping at PetSmart. They are absolutely rude and no one likes to help customers there.
-
October 2023 by Amy Hampton
I needed a few goldfish and my associate was the sweetest girl she picked out a few special looking ones since I’m keeping them.
-
September 2023 by marlyn bodino
Very disappointed with this store. My 4 yrs old son and 6 yrs old daughter was so excited to buy fish as my son is obsessed with ocean creatures and looking an additional pet to put in his aquarium.That day this store is the only open pet store and so we came here for the first time. And the staff who is assisting in the fish section is very rude and denied my super excited kids to sell fish as she said that we will just kill the fish because the one that my son wants needs a 50 gallon tank. And assumed that I will just let the fish die.But their tank are full of dead fish that my son felt sorry for them and kept on telling me that there are dead fish in the tank!Didn't even gave us any options or recommendations on the right fish that we have to buy. Didn't gave us the chance to explain or anything. This kind of staff shouldn't be working in the customer service! Very very rude! I honestly want to scream at here but for the sake of my watching kids, we just left and promised them that we will go back to our favorite store.
-
August 2023 by The Cain Crew
Nice big clean store with anything you can think of for your pets... unfortunately people can butt in line when buying fish, even though I had waited 10 minutes for the person in front of me who was getting 100 of something. Will just go to Teske's....
-
August 2023 by Jessilynn Peavy
Don't bother scheduling an appointment for grooming. They close early, cancel appointments last minute. The price point isn't worth the hassle.