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October 2023 by Herb Forbes
I rarely write reviews, but I had such a positive experience that I feel compelled to share. I own a 2007 Saturn, and after driving it here from Wisconsin, it started experiencing issues like a wobbly front right wheel and loss of power steering. Skeptical about finding a reliable repair shop, I called Rick & Kens. They got me in right away, diagnosed the problems, and gave me a very fair repair estimate. Not only did they fix the immediate issues, but they also took care of the small things and made sure I left knowing what I should follow up next with on the vehicle. Their professionalism, dedication, and genuine concern for my satisfaction were truly impressive. If you're a Palmer student from out of state or visiting from out of town, don't hesitate to call them for trustworthy service. Rick/Ken without people like you we wouldn’t be able to make it back home to our families during school breaks safely, Thank you.
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August 2023 by Doug Greiner
Was recently in Davenport and my air conditioning went out. The recommendation to go here was spot on. I was told they are fair and will do their best to get the work done quickly. That sums it up. The owner (Chico Harris) checked the system, offered a very reasonable estimate, and got the work done that day by the time promised. Excellent! I would use them if I lived in the area. Thanks so much!Service: Air conditioning
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July 2023 by Mauricio Garcia
Great quality work. In and out fast. Will definitely recommend to anyone. Thank you guys.
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July 2023 by Dawn Crecelius
Fast and friendly service. They let you know whats going on with your car and any other issues it might have. Priced very reasonably. I highly recommend this auto shop.
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June 2023 by Tamra May
These guys are the best! I will never take my car anywhere else!
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February 2023 by Keith Kelley
I have used this shop twice and each time I have been very pleased. Explains everything clearly, no surprises and pulls no punches. This will be my go to shop as long as they are around. ?Services: Vehicle Inspection
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December 2022 by Genevieve C.
Nice enough guys working there. They quoted me $650 for a fix when I took my car in, but ran into another issue and had to fix another part which took my total to $960. They didn't call and tell me the price had changed until the fix was done. They also called at 4:30 PM to tell me the car was ready and that if I payed by card they would add a 2.5% fee. So I had less than half an hour and no car to try to somehow get over $900 in cash or pay an extra $25. Really felt like they were trying to make a buck there. If they had told me when I called to make the appointment or two days later, when I dropped it off, I wouldn't have batted an eye. But to do it with so little time was really irritating. I also told them that I don't use my air conditioner and wasn't worried that it wasn't working when they said they found it was out of Freon. They filled it with Freon anyway and charged me $40 for it. I won't be back.
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October 2022 by J.D. Patterson
Beyond happy with service and pricing I received! I will be sending more work their way!
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July 2022 by MegLo Maniac
Very professional and awesome customer service! They said it may take a few days to get looked at as they were very busy but they got my car repaired in less than 24 hrs. I've been a repeat customer and they always get me back on the road next day! Price isn't ridiculous and they do great work! ?
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July 2022 by Scott Martin
Did a great job and exactly what I wanted, didn't try to add anything extra to the cost.
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March 2022 by Shawn Peacock
They helped me with the tire on my truck and couldn't have been more stand up dudes.Service: Tires
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January 2022 by Janet Strader
Never had my car repaired there but I do deliver parts to them. They are reliable & trust worthy honest people. I would trust my own personal with them.
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November 2021 by Mary Wehr
Great customer service! Explanation of what my car needed was in detail and in a way that a woman could understand. Scheduling and completion great!!
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October 2021 by Berenice Marquez
I'm very Proud of this Place I recommend ? they are very Kind and profeccional people all my trust to Rick & Ken
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August 2021 by Julee Reed
We have been taking our cars here for a while now. Always great service, they will tell you if parts are not needed. Quality work. Great people!Services: Tires
