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November 2023 by Kei Ghan
Do not trust this bank to give you all your money when cashing multiple checks at once. One better make sure to total what you should receive before going through the drive-thru to cash them. Make sure to count your money received to make sure it is ALL there before pulling away. Someone at the bank took some money, the amount is irrelevant; from my cashed checks.The bank sides with their tellers/employees. They could care less if money you should have received is not what you actually received. I hope other people come forward to report the same behavior. Until someone does; they will continue to do it and get away with it.I do not have extra money lying around for them to take and steal from me. Now they treat me like I'm a stupid, poor person. Which clearly I am not. I know how to add and subtract. I am college educated with an Accounting degree. It's a misconception to actually perceive me as being unintelligent in an form. This is another reason to NOT TRUST BANKS. I have to double check what I am cashing and count my money before leaving so they do not do it to me again.
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June 2023 by Mariah Carey
Never opened for my schedule and unable to access my money
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July 2021 by DaSongbird *
My rent is late cause they gave someone a check from my account for nearly 800 dollars because they didn't check the name on the account and didn't spot an error with the account number on the withdrawal slip. Everyone there is friendly enough but thats still a big f*cking oopsie.
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August 2020 by Chad Shettlesworth
Great newer complex. Top notch complex, not just for baseball!
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June 2020 by Sean White
TBK bank bullies and take advantage of people on Disability. They remove the overdraft protection on this ladys account back in December. And now months later not knowing the the bank themselves removed it. She was hit with 6 overdraft fees. In less then 2 weeks. She try to get this fix because she gets 1 check a month. She call multiple times. And have friends call for her. She on disability. Manager at kimberly wouldnt talk to me cause I'm not on the account. But want to treat a disability lady any type of way. How are you going say we can remove 2 of the fees if she makes a deposit today. Charging here 31 dollars per overdraft fee which shouldnt happen when she sign up on overdraft protection to prevent this from happening. You decide to remove the overdraft protection to make money on people without there knowledge. Bad business pratice. She gets a check once a month. Manager at the location on west Kimberly name Dee. Terrible person taking advantage of a disability lady. How is she going pay her Bill's when she have to pay the bank for all the overdraft that shouldnt happen in the first place. Me and Her friends are going start a protest at this location for bad business pratice and taking advantage of person on disability. We have the 5 calls recorded how they treat a person on disability. We trying get this resolve for 2 weeks. We try reach out to regional manger. But sounds like who ever the regional manager is doesnt care as well. Cause they never called us back. If any news company wants statements or record calls or bank statement. We will be happy to provide. And we have on call they admitting of removing the over protection off the account in December and said they sent out emails and mail to let everyone know. That she never recieve. All her friends are sharing this around Facebook as well. Let people know tbk bank is just another bad pratice bank like wells fargo.
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June 2020 by Sean White
Tbk Bank is Like Wells Fargo. We going start a protest against them for my friend. They have bad business practice. Did you know tbk bank remove everyone's over draft protection back in December. On there own. They said they sent mails out to let people know. My friend never recieved it. So they can make money on over draft on people not knowing. Did you know they dont care about the disabled that banks with them. That gets a check once a month. There taking advantage of them
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February 2020 by Nate Lensing
I have nothing but problems with this bank don’t know why I’ve stayed almost 20 years. The website never works, the app sucks, your staff is always behind, and the managers and personal bankers never know what’s going on half the time. And my card is constantly flagged and I can never use it.
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October 2018 by Zulma Villalpando
Super Friendly!!!!
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August 2018 by Tiffany Kendall
Nicest bank people around!
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February 2017 by Brittani Based Lotus
Larry is my fav he's lit
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February 2017 by ElainaSlayz / Elaina Phommivong
Closes a bit early, but a big A+
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February 2017 by Christian Elmore-Manning
I love this bank. Always a friendly smile and super helpful. A+ customer service
