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November 2023 by David Lester
The staff at tbk bank are awesome very helpful and always Pleasant I wouldn't consider using any other Bank
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August 2023 by Jared Maidlow
Anything you pay for is not a priveledge it's a service. Furthermore I was told about a grace period in case of an overdraft upon opening account to find out there is no grace period according to there teller its only "for awhile" or "for so long" and they don't even know. Anybody or business that lies I wouldn't want to associate with and furthermore any financial institution that gives for so long and for awhile answers I'd be leery off. Update: I was able to reach a regional manager fairly quick and am hoping we can come to a successfull resolution. I will update accordingly. There system not them resolved itself.... they need to be more knowledgeable about they're computersystems unexpected unexplained heartache and grief can come to customers who utilize certain services. Misleading customers by either ignorance and/or lying is not acceptable.
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June 2020 by Sean White
TBK bank bullies and take advantage of people on Disability. They remove the overdraft protection on this ladys account back in December. And now months later not knowing the the bank themselves removed it. She was hit with 6 overdraft fees. In less then 2 weeks. She try to get this fix because she gets 1 check a month. She call multiple times. And have friends call for her. She on disability. Manager at kimberly wouldnt talk to me cause I'm not on the account. But want to treat a disability lady any type of way. How are you going say we can remove 2 of the fees if she makes a deposit today. Charging here 31 dollars per overdraft fee which shouldnt happen when she sign up on overdraft protection to prevent this from happening. You decide to remove the overdraft protection to make money on people without there knowledge. Bad business pratice. She gets a check once a month. Manager at the location on west Kimberly name Dee. Terrible person taking advantage of a disability lady. How is she going pay her Bill's when she have to pay the bank for all the overdraft that shouldnt happen in the first place. Me and Her friends are going start a protest at this location for bad business pratice and taking advantage of person on disability. We have the 5 calls recorded how they treat a person on disability. We trying get this resolve for 2 weeks. We try reach out to regional manger. But sounds like who ever the regional manager is doesnt care as well. Cause they never called us back. If any news company wants statements or record calls or bank statement. We will be happy to provide. And we have on call they admitting of removing the over protection off the account in December and said they sent out emails and mail to let everyone know. That she never recieve. All her friends are sharing this around Facebook as well. Let people know tbk bank is just another bad pratice bank like wells fargo.
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June 2020 by Sean White
Tbk Bank is Like Wells Fargo. We going start a protest against them for my friend. They have bad business practice. Did you know tbk bank remove everyone's over draft protection back in December. On there own. They said they sent mails out to let people know. My friend never recieved it. So they can make money on over draft on people not knowing. Did you know they dont care about the disabled that banks with them. That gets a check once a month. There taking advantage of them
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April 2020 by Hector Ceniceros
Always a great experience. Staff are friendly and seem to always be working.
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November 2019 by Brandon Lukaszewski
Never answers the phone no matter what time you call.
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July 2019 by Samantha Roberge
Very clean and friendly staff
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May 2018 by Aaron Collings
Kyle Ray rude bad attitude bad banker...
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December 2016 by jake holden
Great bank friendly staff great personal banks