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February 2024 by Herman Stutzman
Andy is a Genius mechanic. quick in and out. Very reasonable price. Service is great. Also service manager Jake knows his stuff. These guys are better then the book. In other words common sense exists in this shop with willing workers.
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February 2024 by Jim Tree
Very impressiveShowed up checked in @1846 on TuesdayRolled into bay #9@0810Warranty radiator replacementMechanic cleaning up his area @1514Thankyou soo muchI can still make appointment in Lake City
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January 2024 by Darius Rule
Great Service, Friendly Staff.
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January 2024 by Bedaso Bulo
The best place for Freightliner Cascadia
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December 2023 by Jason Voecks
Really driver friendly and accommodating willing to help a driver out in what they are able to do
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December 2023 by Brett Schoutteet
Quick and easy.
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December 2023 by Ken B
I show up to retrieve my completed truck at 2:20 PM and the place is locked up tight and dark. Are you kidding me??!! The signs on the windows all say open from 7AM to 5PM. What are they doing?!
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November 2023 by David Evans
Dropped my truck at the shop in Davenport Ia on Friday afternoon for my bunk heater not working and to have a power inverter installed made periodically check status on truck over the weekend shop couldn’t tell me nothing, so I pick my truck up on Sunday afternoon still no working bunk heart and no inverter install and was charged $569.45. This was the last time this truck will ever go there. Highway robbery at its finest. 10/24/33 Recant to this post , I spoke with Adam Roth pertaining to my past experience with Truck Country in Davenport Ia. Enjoyed speaking with him to resolve the issue I had about the excessive charge pertaining to the invoice. Thank you sir for hearing me out
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November 2023 by Don Janas
Git me in right put engine tech on it found problem, fixed under warranty. Very pleasant and professional manner would recommend them anytime ?
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October 2023 by Ladie Pee
So my Freightliner started having Def issues and slowed down to 55mph. My Road Assist dept called the Freightliner store in Davenport, IA. They stated that they have the necessary part tgat I needed to fix it. After about close to 4hrs, I was told that the DEF system was changed but the didn't have the necessary sensor. I was upset ?.They told me that they called the store in Dubuque, IA which ensured them that they have the necessary part. They were close to closing at 5p. They advised the Davenport store that the part would be on the counter waiting fir pickup first thing in the am.I get up and talked to Brady that was on duty today. He told me that the tech left around 630 to grab the part. The tech gets there around 0730 just not to see the part or find it anywhere ?. I called Brady to see if the tech found the part. I was told it was not left out and the store was closed on Sundays. At this point I'm heated? ? ? ? cause I'm told it wouldn't be until tomorrow 10/2 until they can retrieve that part.After all was said and done, they got my truck fixed and I was able to leave 10/1.*One great thing was I wanted to do laundry while waiting and was provided a loaner car to do so. Thank you Brady**I want to thank Jim the technician for all he that he did yo ensure I got back rolling. Like he said , he hadn't let me down. And Brady did all that he could as well to make sure we got the necessary part. Thanks to them I didn't have to get this load repowered and lose money*I appreciate you guys thank you very very much!
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July 2023 by Marie Boulin
Hello everyone I hope this review helps out all of my Owner Operators when it comes to looking for a great shop with great mechanics and service team members. I broke down for last night near this Truck and Country dealership and repair shop. Mr Bradey signed me in took my pre diagnostic paperwork from a loves and explained to me what needed to be repaired, no bs about needing more diagnosis before they could fix my issue like many repair shops do you all know what I mean. He assigned mechanic Mr Collins to do my repair which was a DEF pump issue and Mr Collins got started on my truck straight away and completed the work in less time than originally planned which all owner operators wish more repair shops would do be considered of our time. After I paid my bill I left to get fuel from the loves while fueling I notice my tracker brake chamber was hanging. Asked love truck care what was the wait on a brake chamber they said 6 hrs I was like o no I’m not about to do this called Mr Bradey back up with 3 hrs left to closing they got me back in the shop had mechanic James Brown and yes his name really was James Brown get on my truck and repaired /replaced my brake chamber in one hr. Thank God for these employees work ethic I recommend any of you to come here if you need your truck repaired for any reason in a timely manner. thank you to everyone one At TRUCK COUNTRY for getting me back on the road to deliver my load on time.
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July 2023 by Jack Preston
Want to give a shout out to Brandon and Zach, I came in just needing a couple fuel filters changed,they got me right in and right out ,back on the road in about an hour, very good group of guys there,will definitely be doing more business with these folks.
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June 2023 by James Divers
Checked in 345pm on 5/23. Couldn't get to me til 5/24 0700 as they are short techs on 2nd shift. I was checked in by Cissy. She is a very polite person to deal with. Service writer Brandon is very courteous and was very informative about my issue. Technician Dustin even took a few moments to speak with me and assure me they would expedite my repair as quickly as possible. Turns out I had a bad NOX sensor and flow chart calls for 2 3 hour regens otherwise I'd be out of here in about 4 hours. Thanks Truck Country I'll definitely try to get back for future repairs.
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June 2023 by QADAR SUUFI
Dustin and his team thanks for all I’m saying to you great work
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June 2023 by Dave Meyers
I have a 2023 Cascadia with DD15. I talked to Brady Sunday afternoon before they closed and told him my problem. He said be here in the morning and they would get me in. Hour and a half later on the road. Knox sencor.
