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November 2023 by Linda Brown
Thanks max did a great job with helping with my phone today
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November 2023 by Thomas Cline
Very knowledgeable and quick.Excellent employee!
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September 2023 by Todd Goldermann
Taking phone back for a factory reset we will see how it goes.****Update: stopped paying bill because of their internal complications about proper billing and over charges related to my account. Now they have sent it to collection and I offered to give the phone back which created a numbness in their brains, WOW!
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August 2023 by Klee
Awful, awful place!! Customer service sucks bad there!! Wouldn't even look at me when he talked at me. Was gonna over charge me for unnecessary stuff! Went to another US Cellular & got WAY better service. Will NEVER go back to this place! Just RUDE, RUDE, RUDE!!
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April 2023 by Vicky Stanger
Maxwell was very patient & was able to resolve all of my questions & issues with my phone. He is a very good representative of US Cellular. I highly reccomend him & would come back in the future, confident that he would have a solution to my problem.
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October 2022 by Patty Donahue
Samantha and her assistant were awesome! The last time I came in and did business was stressful and difficult. These ladies were so helpful, patient and knowledgeable. They deserve to be recognized!
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September 2022 by Dianne Dunn
Amy was very helpful when we purchased my new phone. She knew how to problem solve with our questions and she was through and was patient with us. Excellent customer service in a time when it is hard to find any customer service. She is a keeper give her a raise
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July 2022 by Gina Kaufman
They are 'giving away free any phone' when u sign up for a 3-year plan. They will then add the cost of the 'free phone' in monthly amounts to your bill. How is this free???
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July 2022 by xZoGG x
Mellissa was great to work with! Appreciated the time she took to assist us with activating new phone!
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July 2022 by Gary Dietzel
The associates first name is Glenn.I downloaded the wrong app which took control of my phone . Glenn took care of it in short order. Thanks
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April 2022 by Gina Perez
The woman who helped me was Samantha, and I believe she is the store manager. She was friendly, and very helpful. She was also dishonest, and evidently not afraid to take advantage of a disabled person living on a very limited fixed income!!! I understand they have to sell product to meet quotas but the owners should NOT push their employees to lie to customers in order to sell products. It’s WRONG on so many levels!
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March 2022 by Lorri Thompson
A shout out to the store at 3502 W Kimberly Road. Specifically Ethan Hott and the store manager. There was an internet outage the day we were there and they both went above and beyond to get us set up with phone upgrades. I truly appreciate your patience and hard work to get the job done. Thank you!
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November 2021 by Doug Davis
Samantha was very friendly and helpful in setting up my new phone and answering all of my questions! Thanks Samantha!
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September 2021 by Bob Hayes
The place is full of scammers do not trust the store
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June 2021 by Charles Wolfe
I was extremely happy with the service received. Everything explained in detail and very clear.Thanks: U.S. Cellular and thank you Jessi V.
