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January 2024 by Lauren Z.
Highly disappointed in this store. My boyfriend and I went to get food and on the website the kitchen says it's open till 8pm (and same with all the other food stuff in the store). We arrived and went to the grill around 7pm and a lady was there at the register and didn't know what to do, so she was yelling for a person to help us. When a person came to help they told us the grill was closed (whole reason we went). We settled for Chinese food. The person serving us was rude and rolled his eyes when I asked if I can get two things of rice instead of an entree. He didn't seem happy we were there. So when we got our food, we went to pay at the grill for our food (what we did at the Bettendorf hyvee) and they told us the registers were closed and that we need to check out at the cash register for the store. Already annoyed we went over to the registers to check out. There was a person in front of us who obviously had a lot going on and the cashier was EXTREMELY rude to her. The cashier was huffing and puffing and getting annoyed with the woman. At one point the woman turned away and the cashier said "please don't tell me you lost your card" (exactly what she said). I was shocked by such a rude comment and she gave us the same attitude when we checked out. At this point, we are getting frustrated because all we want to do is eat our food and be treated nicely, but that was not the case so far. After checking out, we went back to eat our food in the dining area and there were no forks. By this time, we had enough. The experience at this hyvee was terrible and we will not go to this one ever again. It was one of the worst experiences we have had.
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January 2023 by Aaron L.
Always have everything stocked. Also have some new to-go food stands. Most of the lanes have a cashier ready to check you out. The self check is probably the most confusing of all self checkouts in the area.
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May 2021 by Arlyn K.
Way overpriced. I feel sorry for the people in the Quad Cities that shop here.
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November 2019 by Hal M.
Love this store!! Been coming to Hy-Vee for over 30 years!! Can't believe i never reviewed. Fantastic products. Excellent people!! Stuffed pork chops are superb!.... Store is very clean!! Weekly meat specials. Their meat Depot is wonderful!! High quality beautifully trimmed steaks. Butcher/sales people are patient, will take the time to answer your questions. I even got a " Hold on, let me find out for you " when I asked about a stuffed pork chop. Customer service? Weren't they told the supposed to roll their eyes and say "I don't know" and walk away??? Hot food choices here are plentiful, well prepared and tasty. Hy-Vee is an excellent brand, and this store at least is outstanding. People who want to make a living in a service industry should work here for a while to see it done well!! An excellent example of a well functioning team!! Congratulations store managers. You have put together an EXCELLENT team!!!! Thank You!! Grab a cart! I'll race you to the deli counter!!!
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April 2019 by J. Y.
It's a nice store, remember every Hy-Vee is different, the floor plan is different in each one. This one is quite large and they carry many items others don't. Prices are average like all the Hy-Vee's, yet I know mine very well & can get things for less @ Walmart. Some prices can be anywhere from 50 cents to $2.00 higher here than for the same item @ Walmart. But then I do watch my budget, many people don't. I have to. Watch for the sales, some things can be quite a bargain. Stock up. Nice employees who are helpful. Parking lot chaotic to drive through, so be careful, people going all over the place on their way to McDonald's.
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March 2018 by Brian K.
My favorite HyVee to go to. Every time I come here, there is always someone asking if I could use some help. Check out is always quick and they always have plenty of lanes open. They have the best Chinese food here and great kitchen food as well.
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June 2017 by Tim B.
There are other grocery stores that offer lower prices than Hy-Vee. But I enjoy the selection of fresh produce they offer here. Amongst other things. And what keeps me coming back to this particular store is simple. Friendly employees. They've always been treated me great. Which is priceless in my opinion.
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May 2017 by Cheryl D.
I work at Hy Vee, and we work very hard. We go out of our way to be considerate and helpful to everyone. I enjoy meeting and talking to the customers. For our store I give us a 5 star.
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April 2017 by Concerned C.
Brenda the Assistant Manager is unfriendly and completely rude! You would think someone in her position would have some knowledge of customer service!
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September 2016 by Jeffrey S.
The team in the kitchen needs to be sent back to school to be re-trained on customer service. Rude group. I typically do not come to this HyVee and now I know why I do not. In the future I will make sure I drive further down the road so I do not have to subject myself self to this staff.
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July 2015 by Lisa W.
I will never go to this one again. Their customer service stinks!!!! I waited in line for several minutes & they had 3 people working there. Poor management skills compared to the one on East 53rd str. & the one on middle road in Bettendorf. That's where I should have went, but I was in this area so I decided to go here unfortunately. Anyway, won't return!!!!!
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April 2014 by Laura G.
The employees at HyVee make this more than your typical grocery. I always encounter friendly, knowledgeable employees who are very helpful in finding the ingredients and groceries I need. In fact, I once received "above and beyond" exceptional service from the store manager on Thanksgiving morning (too long of a story for YELP). The store has fresh ingredients, well-made "quick meals" and an area for dining in, and friendly and knowledgeable employees. Plus, I noticed the prices on the plants in the floral section are much less than at a flower store. I go to HyVee for all of my grocery, lawn & flower, alcohol, and quick meal needs.
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March 2014 by Christopher N.
This is a great place to shop--friendly, with good selection & good prices. There's a nice little dining area where you can get pizza, fried chicken, salad, and the like, including classic American fast-food style Chinese! The breakfast is fantastic if you can get here early enough. It's nice to have a place like this in our community.
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July 2013 by Kenneth B.
HyVee is a solid grocery story with hot dine-in food available. Fresh produce is hit and miss, but there are good frozen food selections. I like the oven fried baked chicken offered at the deli, and the floral department has nice flowers at a reasonable price. If you found this review helpful, please take a second to compliment it, rate it as helpful and become a fan!
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June 2008 by Jane M.
Perfectly serviceable grocery store. The store doesn't offer itself as fancy, and it isn't, but the selection is still pretty good, though not quite as good as Schnucks. But what you lose in selection, I think you make up in price. Staff is present and helpful. Their salad bar and Chinese food offerings during the day aren't amazing or anything, but they can be a tasty change from the usual lunch fare. Their organic section seems thorough, though I might not be the best judge, as I only ever bought soy milk.
