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July 2023 by D B
Was great
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June 2023 by Julia Joyner
Honest business!My daughter had a sunroof leak that was not prepared properly by another local Decorah shop - they charged her a decent amount of money to "fix" it but it kept leaking and they kept charging her and it kept leaking. She had standing water in her car.She was frustrated but when you are 22 and move somewhere new and far away from home you have to deal with your older car problems without a parent's help other than troubleshooting.A friend told her about East Side Body Shop. She took it there and they must have worked some serious magic because....Months later when I finally got to visit her and we went to get in her car that had been sitting for a solid week at an airport with no overhead cover/shelter I was expecting a stinky, musty and maybe moldy car when we opened the door.I opened the door and was pretty shocked - absolutely no off/odd smells AND the carpet throughout looked excellent AND the sunroof that had been taped/sealed off (patched/pieced together by first place) was basically stripped of any tape, sealant or residue and looked very nice/clean AND was functional!East Side Body Shop sucked up all the water, put industrial fans on the inside of her car, cleaned up the sunroof and did a terrific job at a fair price and in timely manner.Honestly, it had been such an ongoing problem that I would have understood if there was a slight odor, some discoloration patches on the carpet and some not so attractive marks on the sunroof. So this is why I feel they worked some of their shop magic!I dropped by the shop with her car and talked to them and they were very helpful in rehashing all that they did. You can tell they care about their business enough to care about their clients.There is a very small wet spot that we are troubleshooting - they think it could still be moisture wicking away since it was flooded with water and it needs to dry over a long period of time (makes sense to me) or could be a new problem (due to location I can see that too). It is a wait and see small issue at the moment but I trust them so am willing to take their advice and wait.Hands down don't hesitate to give this body shop your business!
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June 2023 by Ashley Mahloch
Great service and very nice people. I will go back there for service.
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December 2022 by Maya Sample
Matt and Julie are truly amazing! While visiting my son, who attends Luther College, I hit a deer (We are from Texas). Matt answered all of my questions genuinely and honestly.The car was declared a total loss. Matt's responses helped me to make an informative decision on what to do next.Julie handled the paperwork with my insurance company, allowing the process to flow smoothly and removing additional stress off of me.Although I didn't get to have any body work performed, I am sure it would have been top notch!!
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October 2021 by Nate Stee
Always very helpful and they get the job done well and in a timely manner!
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July 2021 by Menno Hershberger
I had my truck there recently to have the rear window replaced, Matt did a phenomenal job getting me in the shop on my tight schedule, and got it done for less than the original estimate!!They are great people, I would recommend them to anyone!!
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May 2021 by Ed Dissell
Matt and his staff are wonderful. Top shelf work
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February 2021 by Krystal Johnson
Excellent body shop! So happy with the rustproofing and rock guards on my truck. Great communication and fast service!
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December 2020 by Josh Shimak
I had a great experience at East Side Body Shop. From the initial assessment, to last night when I picked up my car, the communication and service was great. Matt and his staff did an amazing job repairing my car. I was impressed with their attention to detail, inside and out. East Side Body Shop exceeded my expectations!
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December 2020 by Chris Steffens
What a great place
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November 2020 by Shanyn Hart
They have done multiple projects on vehicles for my husband and I. Super quick and reasonably priced. They don’t try and “sell” you, only give you what you need. They have done two custom rock chip protector liners for my husband’s pickups. Highly recommended!
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August 2020 by Gary Timp
Matt always does a great job. Best shop around.
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June 2020 by Nikolay Suvorov
Great work, nice and convenient, no stress!
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February 2020 by Marion A Nahata
Excellent work and customer service!
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October 2019 by Brian Johnson
Thank you East Side Body for taking care of my 20 year old daughter’s car when she was in Decarah visiting her friend at Luther.
