-
January 2024 by Diane Nolting
Needed to ship out a package and they were nice and friendly
-
December 2023 by Kim Otto
I live in Hideaway Hills in Lansing and who ever the driver that delivers in this area is, is driving way to fast in our area. Please just have them slow down! This is a private residential area with kids and pets! There is also a speed limit sign posted!
-
August 2023 by James Diego Rinkenberger
I already gave a review why do I have to do two reviews for the same place. I went here and I shipped something and then I left
-
July 2023 by JamesDiego Gidiyup Drive
I already gave a review why do I have to do two reviews for the same place. I went here and I shipped something and then I left
-
April 2023 by Richard Moyer
No way to report undelivered package. Or talk to a real person. UPS NEEDS REAL SUPPORT PEOPLE NOT COMPUTERS.
-
February 2023 by Martin Pena
I have always had good experiences here until today. I didn’t know I was supposed to have separate boxes for each item for an Amazon return. She was upset and opened my package, printed a label for each and tossed an item out. She said she would pack the other in a bag. I hope she did. Besides this incident, they do a good job. The other rep is very quick and nice. Makes it easy to stop by.
-
August 2022 by nicole blackwell
I live in a small town and this is the 3rd time my package says at front door and it's not here. I'm guessing it was delivered some where else again. Last time it was 3 blocks away and not even close to my address still waiting to see if this one shows up.
-
July 2022 by Angela Brown
Because a store I ordered from used an old address, and I was not registered with UPS, my packages were left at the customer service center. At the time I stopped by, the center wasn't supposed to be even open for "business". But the door was open and a very helpful and friend young lady was on hand and was able to get me my packages so I didn't have to make another trip in later in the day when they were "officially" open. I suggest everyone who gets packages from UPS to go to their site and register (it is free) so they will have your name in their system, no matter what address the package has on it, they can at least call you on the phone about the matter.
-
July 2022 by john miller
Fast service, very clean, very helpful.
-
June 2022 by Mark Worcester
I went to the Decorah, Iowa UPS office, & was waited on by a person named Alex. She is a GREAT asset to UPS. She was friendly, knew exactly how to help me with shipping my package & I was 100 per cent satisfied with her helping me. I will recommend UPS to everyone based on how satisfied I was with her help. Thank You UPS for such great service & for having someone as Alex as a helpful employee. Thank You!
-
April 2022 by russell haskins
A driver from this center who operates the Fort Atkinson area has been delivering our packages to locations that aren't actually our home. We assume the driver doesn't pay much attention to the address and assumes that a similar looking one would do. Infuriating, it's been happening for a little while. The previous driver was on point though. Currently have a package that I haven't seen or heard about in hours that was misdelivered.
-
July 2021 by Mark Winter
Very, very helpful and most pleasant!! Wow! Thanks for your help!
-
January 2021 by Jill Brusse
My experience with our UPS is always good. The lady running the drop off office seems abrupt at first , but is actually very nice. She's under a lot of pressure with ppl not sure how to run the computer, not prepared, and only one person allowed in at a time . Our driver is awesome ! Can you imagine all those deliveries, all day long and in all weather. Hats off to Darryl !
-
January 2021 by Reduvid
Only open 2 hours a day with 1 person. That person is working hard, but always busy.
-
January 2021 by Kayla Waters
Wonderful in every way!
