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February 2023 by Sonney Wilson
A lot better customer service here than other areas. Thank you Deidree
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September 2022 by Kim
Thanks Mike at US Cellular in Decorah for taking the time and patience getting the Android Auto app working again on my car and phone.
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January 2022 by Diego Moreno Trujillo
Very good service, staff answered all my questions and did their best the whole visit.
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December 2021 by Joel Jermeland
Really nice. Good service
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December 2021 by Ty Conz
It can get busy causing wait times to be long, but the customer service makes up for it. If you back up your data beforehand and go in knowing you might be there for a while, you should have a fine experience. Very knowledgable and helpful!
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December 2021 by Jackson Hertges
Came in on a Saturday morning to get a new phone. Got put on a list as we walked in. Gave up waiting after two and a half hours. Absolutely rediculous that the store cannot seem to serve the two customers ahead of me on the list in that time. I don't intend on ever returning to this store.
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November 2021 by Tyler Barth
Brand new phone stops working after two months, store manager with his arrogance was no help at all. He didn't want to help and wasn't going to. Very rude. Gave me the wrong phone number to call and made me figure it out myself.
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September 2021 by Ricki Greilinger
The staff at this location were extremely helpful! Prompt service
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May 2021 by Trisha Marie
They have been a life savor since the beginning the lady who did my phone was awesome! And very knowledgeable and nice ☺️
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January 2021 by Levi Goldstein
Great customer service. Line was not too long
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November 2020 by Ginger Wander
waited for 20 minutes, no assistance picking out a phone case for my s20 and have been standing here for 10 minutes to just get rung up.
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September 2020 by Betsy Hillesland Busch
WAY, WAY too long waiting. I was here when the store opened, 2nd in line, and got skipped over for some other person. Guess only new sales and add on products matter.
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August 2020 by Val's Whitewolf Media
Mask Required Yeah!
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July 2019 by Judy Richards
Decorah Iowa need to higher people that know what their doing and learn how to listen to what I was telling them! Lost phone reported it stolen so it's in the system. Got replaced through esurance. Upgraded! Sold replacement phone! Stupid employees go by the IME# of stolen phone. 2days later "duh dude open the phone dude hee,hee there's the IME # for replacement phones! JS
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May 2019 by J Wright
The entire staff was very helpful with my questions and decision with my phone purchase. Been with US Cellular for years and ALWAYS received first class service!!